- Case Date:
- 9/5/2002
**Address approx.** Citizen states that on the east side of the street between Atwater and Henderson there are 3 drains that extend under the sidewalk, 2 of which have no plate covering them making the sidewalk uneven for pedestrians
- Case Date:
- 9/1/2002
Emergency line locate.
- Case Date:
- 7/29/2002
Emergency line locates needed at College Mall Rd and Moores Pike.
- Case Date:
- 7/5/2002
Down spout damage when Utilities put new sewer main on Cherokee Dr.
Other
3751 W Fairington DR
- Case Date:
- 6/19/2003
made wo to replace pit
Other
1296 S College Mall RD
- Case Date:
- 5/14/2002
The above address is Mr. Holdeman's daughter residence. Mr. Holdeman called Insight to get a price quote for digital cable. He was quoted $59.95. He received a bill in the amount of approximately $109.00 and was billed for two boxes (@$7.99 each) instead of one. He is upset that he was again quoted one price and billed another. He is also concerned that he was not told that his bill would include sales tax, franchise fees, and other user fees by the customer service representative.
- Case Date:
- 3/22/2002
cust was recently annexed. He is not pleased with having the new charge of 2.35 for stormwater since there are "no storm drains" where he lives.
Other
702 S Washington ST
- Case Date:
- 1/2/2002
sump pump draining into the street at the corner of S. Washington and Wylie.
- Case Date:
- 11/20/2001
Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.
- Case Date:
- 11/16/2001
He has Starz/Encore/HBO that he pays around $53.00 for. As part of this he receives channels 14 & 34. Channel 34 is not very clear. Upon calling Insight they informed him that these 2 channels would be switching to 78 & 77 and he would need to have a pay box to get the channels. The pay box is an additional $4.00 extra a month. He has 2 remotes that he now has to use for these 2 channels. Why does he have to pay twice for 2 channels? He talked with Insight but they would not give him a cl