Case Date:

6/28/2000

Caller works at AerChem next door to parking lot where new construction is underway. The noise and vibrations are shaking the building.

Case Date:

7/10/2000

Piles of trash, tall weeds, fence falling down; verified by Ray and Lynne in Planning

Case Date:

7/11/2000

Mud in car lot.

Case Date:

7/13/2000

Mr. Gaber would like his cable buried. His cable was accidently cut by his gardner and Insight came out and repair his line. However, his cable has remained unburied for 10 days. He has attempted to call Insight regarding his unburied cable but is always put on hold. He stated the last time he called Insight he was holding for at least 7 minutes before hanging up. He also stated that he didn't appreciate listening to one commercial after another holding for a customer service rep.

Case Date:

7/18/2000

Needs wheelchair accommadations on NE corner of intersection of 2nd & Swain.

Case Date:

7/24/2000

caller complained that siding did not go down to grade on two new houses at 1038 Azalea and 1013 Chris Lane. Caller also complained that developer needs to put in sidewalk per requirement

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

7/27/2000

Emergency line locates.

Case Date:

8/14/2000

Insight doesn't answer phones. Written communication is not answered. When phone is anwered here is no solution offered to the problem. Caller states that cable was cut by some gardeners. It was then spliced by Insight, but nevered buried. It is unburied on the grass, the sidewalk, & the driveway. It has been there for more than a month.

Case Date:

8/18/2000

BRIDGE CLOSED SIGNS HAD BLOWN OVER-TRENCH EXPOSED.