Other
2450 S Henderson ST
- Case Date:
- 4/25/2002
customer pays $1.99/mo for a converter box for ea. television in order to receive Showtime/HBO; customer feels this charge is unfair and another way for Insight to make an additional profit
Other
2450 S Henderson ST
- Case Date:
- 7/17/2001
Subscriber called Insight about reception problems with Showtime; she was told that the premium channels would be switched to Digital in the coming months, and because of this changeover Insight would not repair it. Subscriber would like to know why it is necessary that she change to Digital and why the current service cannot be repaired. She would also like to know if the new service will provide better reception and better service or will the quality be the same?
Other
2455 E TAMARACK TRAIL
- Case Date:
- 2/8/2012
Dryers vented into wall instead of exterior
Other
2455 E TAMARACK TRAIL
- Case Date:
- 10/8/1999
Mr. Wheeler telephoned SG and discussed problem of fluctuation in pressure at Meadow Wood retirement center. Stated water pressure varies anywhere from25psi to 60psi on a daily basis. Also said the variation occurs with such force a loud "booming" noise can be heard in the water line to the complex. SG advised Tom Staley of the problem and Tom is investigating.
Other
2455 E TAMARACK TRAIL
- Case Date:
- 10/8/1999
Mr. Wheeler telephoned SG and discussed problem of fluctuation in pressure at Meadow Wood retirement center. Stated water pressure varies anywhere from25psi to 60psi on a daily basis. Also said the variation occurs with such force a loud "booming" noise can be heard in the water line to the complex. SG advised Tom Staley of the problem and Tom is investigating.
- Case Date:
- 8/4/1997
REDO YARD REPAIR IN FIELD
- Case Date:
- 12/31/2009
"car with tire on the outside of trunk"
complaint and supporting documents in file
- Case Date:
- 4/20/1999
SOMEONE HIT FIRE HYDRANT LOCATED AT REAR OF APARTMENT COMPLEX
- Case Date:
- 5/24/2004
just north of county view apartments, there is a line of trees on the back side of the sidewalk at Rockport Hills that need to be trimmed as his daughter cannot ride her bike down the sidewalk. I told him that I would have someone take a look and notify the property owner that the trees needed to be trimmed. Caller was not happy that it would be the property owners responsiblity as the city probably told the developer that those trees needed to be there. He has contacted the mayors office.
- Case Date:
- 12/29/2003
TCC Council Member states that has several issues with Insight. See attached documents for details.