Case Date:

4/17/1999

WANTS WATER TURNED ON AFTER HOURS

Case Date:

4/20/1999

SOMEONE HIT FIRE HYDRANT LOCATED AT REAR OF APARTMENT COMPLEX

Case Date:

4/23/1999

METER LID IS LOOSE AND HER CHILD CAN LIFT THE LID UP

Case Date:

4/28/1999

HOLE By TELEPHONE POLE. CITIZEN FILLS HOLE UP, BUT RAIN OPENS HOLE UP AGAIN.

Case Date:

4/29/1999

Ms. Cherrington has problem with $1500 occupancy fine. In addition, she feels that the City provides no way to appeal such fines. PLEASE SEE ATTACHED LETTER FOR MORE DETAILS.

Case Date:

5/3/1999

CAP OFF AND LAYING IN HER FRONT YARD

Case Date:

5/3/1999

WANTS METER PIT RAISED TO GROUND LEVEL

Case Date:

5/5/1999

LID OFF HOLE IN GROUND

Case Date:

5/12/1999

Complaint with the phone system and how when she called with an emergency that she could not get through to the dept. and was forwarded to utilities and then public works.

Case Date:

5/12/1999

See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road