- Case Date:
- 10/22/1996
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.
- Case Date:
- 10/22/1996
Resident states that the monthly bill keeps raising. An increase of $1.00 this month was attributed to the franchise fee increase. The resident stated that TCI told them that the City was asking for more money, and that this increase would have to be passed on to the customer. It is really hard for people on fixed incomes when the bill increases every month. Resident states that his bill has raised every month since he subscribed to TCI.
- Case Date:
- 10/9/1996
RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID
- Case Date:
- 10/9/1996
RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID
- Case Date:
- 12/6/1996
Opposed to TCI dropping WGN. Will look into purchasing antenna or satellite dish.
Other
1129 W Pine Meadows DR
- Case Date:
- 3/31/1999
HE HIT HIS OWN WATER LINES WHILE DIGGING, HE WAS ANGRY BECAUSE CBU DID NOT LOCATE HIS PRIVATE WATER LINES
- Case Date:
- 2/2/2000
Ms. Whitby stated that she resents fox sports network taking over c-span. Ms. Whitby states that fox network already has two stations and feels that it is unfair that they can pre-empt her television viewing with ball games. March 2, 2000: Ms. Whtiby was informed that a lack of bandwidth at the time caused the interruption of C-SPAN. Insight is currently working on this problem, but until more bandwidth is available, C-SPAN will continue to be interrupted for bball games.
- Case Date:
- 2/2/2000
Ms Whitby resents it when fox sports network takes over c-span in the evening. Ms. Whitby states that fox network already has two stations and she does not like it when c-span is pre-empted for a ball game.
- Case Date:
- 1/15/1999
Subscriber states that he has recieved his current bill and that there is another field service charge on his bill. Mr Ashba thinks that this service charge is for someone coming out to his apartment. ( It appears from the memo received from Insight states that it is a late fee charge)
Other
1167 E Secretariat CT
- Case Date:
- 3/21/2005
Inquiring into where to find a schedule of classes offered by the Parks and rec department