Case Date:

4/2/2018

Dear Ms Carter, Good Morning. Thank you so much-I appreciate the help (Reference uReport Case #163754) I talked to you on last Friday. You asked me about my problems and the same day sent help to (1) fix the wheels of the recycle bin and (2) to fix the mail box and attach it firmly to the stand (the base of the mailbox is broken but that's not creating any problems; moreover, it was a day of constant rain and there was no way to address that) Overall, I am thankful and satisfied. Based on past experiences, getting something done at home has been a real hassle. So, the expectations were about long delay and repeated requests and so on. So, I really appreciate the courteous, prompt and professional service. And, as someone who has been a government employee throughout one's career (I have always taught in public universities), I also feel extra proud. With sincere regards, Arkadev

Case Date:

4/2/2018

Sorry, I forgot to add my contact details (in my previous email). For your records, they are: ARKADEV CHATTERJEA, PhD Visiting Professor of Finance Kelley School of Business, Indiana University Bloomington arkadev@gmail.com | achatter@iu.edu | chatterjea@cornell.edu +1 (607) 319-6511 (Cell) & (812) 856-3323 (Work)

Case Date:

9/10/2018

905 W 6th St Bloomington, IN 47404 Hello, with the rain this past weekend, I was surprised that both of my containers, waste and recycling, had several inches of water in them. Apparently the lids do not close securely allowing rain to enter which deteriorates paper goods and trash if not in plastic.

Case Date:

2/1/2019

This is the condition after trash collection today. Also the wheel axil is coming off.

Case Date:

6/6/2019

Please remove the trash ( orange construction barrel) in the wildlife habitat at Sare Road / Creeks Edge Drive. And ask Streets/ Sanitation if they got the complaint ticket I filed WEEKS ago about it