Case Date:

4/17/2000

Mayor Fernandez wanted to know if citizen action items can be tracked geographically. (e.g. tracking sidewalk complaints by location). This is something to look in when updating the system.

Case Date:

7/24/2000

caller complained that siding did not go down to grade on two new houses at 1038 Azalea and 1013 Chris Lane. Caller also complained that developer needs to put in sidewalk per requirement

Case Date:

8/14/2000

Insight doesn't answer phones. Written communication is not answered. When phone is anwered here is no solution offered to the problem. Caller states that cable was cut by some gardeners. It was then spliced by Insight, but nevered buried. It is unburied on the grass, the sidewalk, & the driveway. It has been there for more than a month.

Case Date:

11/30/2001

cable in his yard had not been buried in a timely manner and is not buried deeply enough; cable also runs across public sidewalk at 3103 Ramble Road West

Case Date:

9/5/2002

**Address approx.** Citizen states that on the east side of the street between Atwater and Henderson there are 3 drains that extend under the sidewalk, 2 of which have no plate covering them making the sidewalk uneven for pedestrians

Case Date:

10/16/2002

The sidewalk in front of St. Charles Church always has debris such as dirt, and broken glass. They never clear the sidewalk during the winters. She also complained about a dead bird on the sidewalk. Engineering already has removed it. Please contact Ms. Meserve.

Case Date:

12/17/2003

There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.

Case Date:

5/24/2004

just north of county view apartments, there is a line of trees on the back side of the sidewalk at Rockport Hills that need to be trimmed as his daughter cannot ride her bike down the sidewalk. I told him that I would have someone take a look and notify the property owner that the trees needed to be trimmed. Caller was not happy that it would be the property owners responsiblity as the city probably told the developer that those trees needed to be there. He has contacted the mayors office.

Case Date:

10/24/2006

window to old tire store broken, precariously hanging in window, shattered glass sprayed across sidewalk and street creating dangerous situation

Case Date:

5/21/2007

(1)attachment to house w/ roof has never been completed, (2)yard is not kept up, (3)multiple cars in the driveway have been there for months and are blocking the sidewalk