Case Date:

10/24/1996

wants mess cleaned up wher cbu worked on water service

Case Date:

12/28/1999

Mr. Ashba stated that he tried Thursday and Friday (12/23 &12/24) to contact Insight, with no response. Mr. Ashba stated that the voice mail did not answer, the phone just rang. Mr. Ashba's complaint is that he purchased a new VCR plus and according to the owners manuel he must contact the cable company for the channel codes. Mr. Ashba has been disconnected for nonpayment for 11 months. Customer service reps. helped him get his VCR set up and explained that there is a 24 hour answering service.

Case Date:

8/24/2006

fruit tree in quad has fungus that needs to be sprayed, the tree needs to be pruned, was sprayed for bugs

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

4/6/1998

WANTS YARD REPAIR WHERE CBU HAD MAIN BREAK THIS WINTER

Case Date:

8/16/1995

Citizen is wheelchair bound. Due to Crider's work on N. Adams, she can no longer use the wheelchair to get in and out of her house.

Case Date:

2/4/2000

Stirage of trash in front of building

Case Date:

2/3/1997

MS. DEMMING WAS COMPLAINING THAT WHEN CBU WAS REPAIRING THE SEWER ADJACENT TO HER PROPERTY, WE TORE OUT BUSHES AND SHRUBBS THAT THE CITY REQUIRED HER TO PLANT. ALSO, SHE SAID OUR TRUCKS WERE IN HER PARKING LOT AND LEFT A LOT OF DIRT AND MUD AND EVERYTHING WAS A MESS.

Case Date:

5/24/1995

Case Date:

8/10/1999

FIRE HYDRANT STILL IN NEED OF REPAIR, SOMEONE STOLED THE BAG OFF OF IT