closed #103999
Other
2450 S Henderson ST
- Case Date:
- 11/19/2002
See attached memo regarding cable converter box.
See attached memo regarding cable converter box.
While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.
During the month of July, Insight trimmed back branches away from their equipment. The equipment was left unsecured and the branches left. After a few phone calls to Insight, the box was secured, however, the branches have not be removed. Please see the attached memo for detailed information regarding this complaint.
Approximately 6 weeks ago, Insight or a sub contractor for Insight placed orange flags in the back of Mr. Grant's backyard. Mr. Grant has called Insight several calls in order to get some information regarding the type of work scheduled and a approximate construction start date. He has been told by Insight that they would check into it and receive a return call with the information. To date, Mr. Grant has not received any information from Insight.
Approximately 6 weeks ago, Insight or a sub contractor for Insight placed orange flags in the back of Mr. Grant's backyard. Mr. Grant has called Insight several calls in order to get some information regarding the type of work scheduled and a approximate construction start date. He has been told by Insight that they would check into it and receive a return call with the information.Contractors had problems with fences, gardens, etc in the area. When Insight returns, residents will be notified.
WANTS EMERGENCY LINE LOCATES
WANTS METER PIT REPAIRED AND LEVELED, SOMEONE RAN OVER IT
WANTS HIS YARD REPAIRED WHERE CBU REPAIRED WATER LINES IN HIS YARD
WANTS BLACKTOP BACK WHERE CBU WORKED NOT GRASS
WANTS TO KNOW IF CBU WILL RESTORE HIS FENCE, YARD AND SHRUBS WHEN THE WORK IS COMPLETED IN HIS AREA?