Case Date:

5/25/2005

kegeris lives just outside the a neighborhood parking permit area. big problem monday - friday because of school. looking for possible solutions.

Case Date:

4/21/2005

Ms. Temple who owns Bloomington Hardware Store would like to sign up for Insight's broadband service for her business. She was told by Insight that this service is unavailable at this address, and that in order to recieve this service it would cost her approximately $10,000. Unable to have broadband is impacting her business. She plans to address the TCC at the next meeting.

Case Date:

3/21/2005

Inquiring into where to find a schedule of classes offered by the Parks and rec department

Case Date:

8/15/2012

Neighbhorhood Rep contacted Lisa Abbott with update on property status.

Case Date:

12/29/1999

Mr. Resch stated that his cable reception is terrible and has been for some time. Mr. Resch stated that he did not receive a satisfactory response when speaking to customer service. Mr. Resch stated that repair would not be able to come to his home for more than one week and was given a 4 hour timetable for service. March 6,2000: Tech crews worked on the feeder line in Clairmont Place and fixed the problem. A service rep verified this with Mr. Resch.

Case Date:

7/25/2002

Mr. Whitmer contacted Insight in an effort to add a premium channel to his Classic service. He was told that he must rent a cable box for each TV (at a cost of $3.95/box) in order to view premium channels. His TV is already cable ready and he does have digital service. He would like to know why he must rent the box in order to keep his normal service and add one premium channel.

Case Date:

3/14/2000

VEHICLES COMING FROM ROSE & WALKER IS ALWAYS HITTING FIRE HYDRANT, COULD CBU PUT SOME PROTECTION AROUND IT?

Case Date:

2/29/2000

BLOCK STILL IN FRONT AT NE CORNER JORDAN & MAXWELL, ORANGE CONES GONE

Case Date:

2/2/2000

Ms. Whitby stated that she resents fox sports network taking over c-span. Ms. Whitby states that fox network already has two stations and feels that it is unfair that they can pre-empt her television viewing with ball games. March 2, 2000: Ms. Whtiby was informed that a lack of bandwidth at the time caused the interruption of C-SPAN. Insight is currently working on this problem, but until more bandwidth is available, C-SPAN will continue to be interrupted for bball games.

Case Date:

1/26/2000

Mr. Thomas sent in a letter regarding work that the cable company did in the utility easment behind his home.The cable company cut through a electic line causing damage to appliances in his home that he wishes to be re-payed for the appliances, as well as the bill from Cinergy for the repair of the electic line.The bill will be forwarded to the Construction manager. Mr. Thomas will not have to pay the bill for this, Laura will call on 2-2-00. 2-16-00, Larry Wilkerson handled complaint.