Case Date:

8/17/1999

Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.

Case Date:

8/16/1999

WANTS TO KNOW IF CBU WILL RESTORE HIS FENCE, YARD AND SHRUBS WHEN THE WORK IS COMPLETED IN HIS AREA?

Case Date:

8/4/1999

WANTS WATER METER SERVICE RELOCATED

Case Date:

7/20/1999

Insight installed lines in Mr. New's backyard approximately 5 years ago. The lines were not buried very deep and are now coming to the surface. The greatest depth is 1". He contacted Insight in April 1999 (talked to Scott Templeton?). Someone came out and marked the yard 2 times but have still not done anything. The last time he called, he was told by a representative that "he did not have time to deal with this problem right now". Mr. New does not know what to do at this time.

Case Date:

7/12/1999

WANTS YARD REPAIRED WHERE CBU WORKED

Case Date:

7/9/1999

Mr. Glascoe contacted Public Works Department regarding CB radio signal is over riding cable signal.

Case Date:

7/9/1999

Mr. Glascoe contacted Public Works Department regarding CB radio signal is over riding cable signal.

Case Date:

7/2/1999

Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.

Case Date:

6/30/1999

WANTS SEWER LOCATED, HAS HIS MACHINE STUCK IN LINE

Case Date:

6/29/1999

FIRE HYDRANT TOO LOW TO USE