Case Date:

2/16/2024

I boarded your bus #1372 at about 7:22 AM heading East on the #3 route this morning, February 16, 2024. I noticed the strong presence of diesel exhaust fumes on the bus & notified the driver. He informed me that that was just the way it is. I told him that I ood not think that we passengers are supposed to be breathing exhaust fumes. He said that it is a normal part of the regenerative process. I explained to him that we are not supposed to be breathing in exhaust fumes. I asked him if he should radio the issue in to dispatch. He explained that there was nothing that he could do about it, that it was a normal part of the regenerative process. When I arrived home & called dispatch, I was told the same thing. Tehn when I was still concerned that this was not supposed to be happening, she passed me onto her boss. I then was also connected to a man in dispatch. He too told me that it was a normal part of the regenerative process. I then asked him, so, you are supposed to be breathing in exhaust fumes while on the bus? Only then did he say that he would have maintenance take a look at it. However, I have heard this before & they have in the past disregarded this concern & let the bus run with exhaust fumes. I do not beleive that we tax-paying citizens should have to put up with busses gassing us like we are in a WWII Natzi Contentration camp getting gassed becouse our lives do not matter. There is never an excuse to expose a passengers to this and in fact, upon being notified by a passenger, the driver should have to pull the bus over, empty the bus of passengers to prevent carbon monoxide poisening & have us wait for a bus replacement or for the issue to get fixed, before reboarding a bus. I have sent a letter to the EPA about this going on for 20-years as I can recall & treating pasengers this way, as though we should not have an issue with disel-exhaust fumes being inhaled into out lungs while riding as a passenger.

Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

Case Date:

3/8/2025

Not sure if this is the right department, but wanted to ask a question about priorities related to sidewalks and streets. I live on Goldin Ct on the east side. Last spring and now this spring, the city is ripping up the sidewalks and repaving them. Hard to argue with that need, but I walk them daily. In my estimation, they were not too bad at all. They do get travel, but not nearly as much as the streets. Goldin Drive and Goldin court are horrible and have been for the last two years. Pot holes, cracks, uneven road. I'm just confused as to why the there has been a two year priority on the SIDEWALKS, rather than the streets which are well traveled by cars and trucks. I'm going to attempt to attach some photos of my street to give you an idea of what I'm talking about. How do these funds get allocated and do you know when the STREET may get some attention?

Case Date:

2/26/2025

The alley next to my house and the ally next to my back fence are both over grown with trees and bushes on PUBLIC PROPERTY. Both alleys have power lines running through the trees and bushes. Last summer, Duke Energy said over the phone that they would cut back and clear out the area. After a few months, thy called back and said they would not cut back the area. I would like to have Duke Energy take care of this. Because of the power lines, they are the only ones who CAN clear it. Thank you for any help you can be. Chris Alford.

Case Date:

3/10/2025

Right across the street from our house a pine tree is leaning to a very extreme angle and leans more every day. this is in danger of falling on a person or house. Will the city please take this tree down?

Case Date:

10/24/2024

Caller would like to send an inspector out to check of the exterior deck that is over a flat roof due to amount of students on the deck and safety concerns regarding the structure. Caller wished to remain anonymous and have be report this on their behalf.

Case Date:

3/13/2025

Potholes … the city did (thank you) fill these last year. Really bad again. Where Chris lane meets up with Azelia. Thanks

Case Date:

3/13/2025

Several concerns : as you exit 3rd st and make yr way up the 150’ turn onto s muller: 1) there are no sidewalks - after the initial work was done near 3rd st. This is a dangerous walk for the tenants in the housing complex down muller. Students etc have to walk in the road 2) there needs to be a speed bump added across from the fire hydrant and across form Steward Electric. Reports will show several accidents here. Once drivers clear the speed bump coming out from the housing area - it’s light them up time down to 3rd st. 3) severe potholes on the first 150 ft up the hill on muller Pkwg off third. Thanking you in advance for reviewing these requests. Ken P

Case Date:

7/14/2024

This is more of a question really. A neighbor has claimed quite a bit of land that is listed as city property, but claims because she mows it, it is hers. It seems the city agrees, because for years they've allowed only her to use the site. Is this true? I have close to half an acre behind my house the city isn't using it maintaining at all. I would really like to expand my current property into that area. I'd hate to put all that work in though before knowing if I would get the same deal with the city my neighbor has.

Case Date:

6/14/2024

Homeless sleeping on the square and have been for several weeks