Case Date:

5/7/2025

Hello B-tow.. Please stop IU from practicing Politics and power on poor people. I am brown single mother who lost her job at IU at 2019 and IU has been using me for their political agenda and my kids also. I have been divorced for almost 10 years now and they have got into my case and using me to practice republicans and democrats on me because I am poor and alone here with NO support they want me to do bad and sad things to others so they can keep me poor and sad all my life so they can use me for practice please make them stop... I know you all know everything and you will not help me also because they manipulates everyone's and use fear on them and scars them and if you stand against them they deny and call you crazy and mental disorder... that is fine you can call me crazy but please make them stop pleaseeee make them stop this before it gets bigger please... thank you so much. best wishes.

Case Date:

5/9/2025

There are several issues: 1) Cars and frequently parked jutting into the alleyway or the city right of way, which is a hazard to traffic and also partially blocks exit from our garage. 2) Somewhere between 5 and 10 different cars come and go on a regular basis, some of which stay overnight at different times. Thus, the backyard is sometimes stuffed with cars. It's not clear who lives here and what the nature of the living situation is. For example, is this a community that provides mental health services to young men? If so, is it appropriately registered with the city? There is too much traffic at this property to fit a typical family or group living situation. I think there needs to be a welfare check or a visit of some sort by the city. 3) There still is trash stuffed underneath a blue tarp, including half of a toilet.

Case Date:

5/12/2025

My neighbor maintains a vacant property, and has since before 2013. The backyard is a junkyard, and a rodent resort. If he can maintain a vacant property, he should have to clean up. It's a terrible eye sore and negativity affects our property. I live 835 w kirkwood. His is the house to east of mine

Case Date:

5/15/2025

Caller to HAND reported that overwhelming amount of trash in the backyard, the garage door is open with garbage in it and there is a gas can amongst the garbage in yard.

Case Date:

5/21/2025

There appears to be a small homeless camp in the backyard behind the unoccupied house with a tent and two abandoned vehicles. The house itself has been vacant for many years and none of the people staying there seem to be entering the home. A relative of the people who own the house, a man named Bob, began staying in the backyard over a year ago, but he has since left and other people are now staying there in his absence. Recently, neighbors have found human feces and needles in their yard nearby, creating sanitary concerns, as well as heard a woman yelling in what sounded like distress at night. Outreach to the family of the property owner has not been successful so far, so I’m hoping someone could please look into this situation. Thank you!

Case Date:

5/24/2025

404, not 405 has dog that has been barking since 8am

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton