Case Date:

11/24/2025

The upper line in this photo is a Duke Energy line with a half dozen shoes hanging off it and is a threat to power service in my neighborhood. Please ask Duke to remove them.

Case Date:

12/17/2025

Snow and ice cover this corner on both streets. The snow stopped falling on Saturday and it’s Wednesday morning. Please do a better job of enforcing the ordinance. And please clear the alleys where they intersect with sidewalks. Sidewalks are part of our transportation system. Please treat them like streets. Thanks.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

12/23/2025

Portable toilet sitting right next to street in full view and on City property.

Case Date:

12/30/2025

Husky is left tied outside all day. Water not accessible today because under little trampoline type bed for him to lay on. Shelter is canvas dog house that blows around. Left out for long periods of time- all day into evening without shelter except for canvas one. Water is not heated so most likely frozen . I do not want them to know who reported . I am afraid of retaliation from them. It is a. They have two pigs inside as well as other dogs but this dog is left out most of the time.

Case Date:

10/13/2025

Recently I found out that a house was sold next door to my sister's home at 700 Parkway South in Bloominton. This home is being used as a half way house. It is in a resendental neighborhood. What is the rules concerning having such an establishment next door? Are you suppossed to be notified?

Case Date:

7/15/2024

On Friday, July 12, a crew from JE Reedy pushed through my double locked gate to clear a path so they could install fiber overhead (in a neighborhood that already has fiber). They seriously cut at least 3 trees: 2 are trees that get no taller than 15 feet, and a pine that was near the pole they needed to climb (Duke has cleared this area for years and never had to hack the pine). They said that they came by on Thursday but they did not leave any notice that they would be working in my backyard so they were trespassing. They could have done their work without destroying my fence row but that would have involved creativity and a little effort. I am sickened, angry and sad and want someone in the City to see this mess and come up with a way to make this right. I have several photos but could only upload one.

Case Date:

3/28/2025

Stephen was asking about the city's response to Malibou house as he is a resident of the street on which one of their houses is located and expressed that he is already dealing with the effects of slummy properties, and this is making it much more difficult to deal with. He complained about noise, traffic, and the overall parking nightmare that has become of his culdesac.

Case Date:

6/12/2025

There is a pole/light at this stop that has metal bands wrapped in two spots for a trash can to be attached. Although the trash can is not attached and sits beside the pole, that is not the problem. Today, one of the metal bands (which sticks out at the end of its seal point) sliced my leg open. Luckily I had a first aid kit, but that is dangerous.

Case Date:

6/27/2025

This family constantly has vehicles parked in their front yard at 520 W. Duncan Drive. Makes the neighborhood look trashy.