Other
1417 E Clairmont PL
- Case Date:
- 12/29/1999
Mr. Resch stated that his cable reception is terrible and has been for some time. Mr. Resch stated that he did not receive a satisfactory response when speaking to customer service. Mr. Resch stated that repair would not be able to come to his home for more than one week and was given a 4 hour timetable for service. March 6,2000: Tech crews worked on the feeder line in Clairmont Place and fixed the problem. A service rep verified this with Mr. Resch.
Other
1515 E Clairmont PL
- Case Date:
- 12/29/1999
Mr. Chance stated that the new channels have very poor reception. Mr. Chance stated that many of his neighbors have complained of poor reception. Mr. Chance feels that it is terrible that you have to wait for a week for service. Mr. Chance's complaint is long standing problems and long delays for repair. He was contacted on January 3, 2000 by a customer service rep., technicians worked on the feeder line that services Clairmont Place, and Mr. Chance reported that the dignal had cleared up.
Other
2124 E Woodstock PL
- Case Date:
- 12/7/1999
Approximately 6 weeks ago, Insight or a sub contractor for Insight placed orange flags in the back of Mr. Grant's backyard. Mr. Grant has called Insight several calls in order to get some information regarding the type of work scheduled and a approximate construction start date. He has been told by Insight that they would check into it and receive a return call with the information. To date, Mr. Grant has not received any information from Insight.
Other
2124 E Woodstock PL
- Case Date:
- 12/7/1999
Approximately 6 weeks ago, Insight or a sub contractor for Insight placed orange flags in the back of Mr. Grant's backyard. Mr. Grant has called Insight several calls in order to get some information regarding the type of work scheduled and a approximate construction start date. He has been told by Insight that they would check into it and receive a return call with the information.Contractors had problems with fences, gardens, etc in the area. When Insight returns, residents will be notified.
Other
3515 E Saddlebrook CT
- Case Date:
- 11/29/1999
WANTS METER PIT RAISED TO GROUND LEVEL
- Case Date:
- 11/18/1999
WHO IS PUMPING WATER FROM HIS POND? IS THE CITY
- Case Date:
- 11/16/1999
WOULD LIKE EMERGENCY LINE LOCATIONS
- Case Date:
- 11/16/1999
CBU CREWS DAMAGED HER MAIL BOX POST WHILE WORKING IN THE AREA
- Case Date:
- 11/13/1999
WANTS EMERGENCY LINE LOCATE
- Case Date:
- 11/12/1999
RESIDENT CALLED ABOUT SAFETY CONCERNS DUE TO STEEP GRADE AND OPEN HOLE AROUND WATER MAIN IN UTILITY EASEMENT