Case Date:

7/19/2024

We received a parking citation used debit card and put it on the wrong side. My wife called and explained to parking department and informed they can check the meter by computer and see if our debit card was used at that time? My wife also submitted debit card picture where it was paid and amount. Informed to file an appeal and it can be checked. A few days later received email appeal denied? We paid the fine but apparently nothing was checked? Maybe bad information? Thanks for listening Mike

Case Date:

10/31/2013

Older nissan maxima parked on the street, posted no parking on either street in our neighborhood, with no license plate for over 2 months. Please ticket/tow!

Case Date:

5/3/2018

Downtown tonight, attempted to use parkmobile app to pay for parking and meter did not have a park mobile sticker so that I could choose the location. The space next to the improperly labeled meter was 7664. This happened in a different location on the square 2 nights ago. You need to replace parkmobile stickers as the meters are painted or changed. Your parking enforcement staff are on the streets every day, there is no excuse for these not being maintained properly.

Case Date:

7/6/2016

Abandoned car with expired plate parked on the public street Southern Oaks Drive for more than 1 month

Case Date:

9/28/2015

I am attempting to appeal a parking citation and when I search my license plate number, IL R958624, it is not being recognized.

Case Date:

5/25/2018

One of the meters has its cover not fully latched. It has a label on it reading 7THW303-B - it's parking zone 76136.

Case Date:

5/3/2018

It would be great if the diagonal parking spots on S Madison St (200 block near city hall) could be re-striped. Also, some parking spots have numbers, but there are no corresponding numbers on the meters. As someone who parks here daily and works on this block, I can attest that many people have difficulty understanding which meters correspond to which parking spots. Just today I paid the wrong meter! Thanks!

Case Date:

11/9/2013

I received a parking ticket on 11/09/2013 due to incorrect signage for the new parking meters. It is not clear which meter is for a specific parking space in front of Le Petit Cafe on 6th Street on the north side of the street. It is not clear that the space farthest to the east just next to the rails-to-trails path is a valid parking spot since the east side of the space has a yellow curb. Yellow curbs typically indicate "no parking." this are needs better signage. That space isn't even wide enough for the average car if it is even supposed to be a parking space. The curb should be repainted to clearly indicate if it is a parking space or not.

Case Date:

3/16/2018

Yesterday I put money in meter COLS315-B and there was no display and the backlight did not come on. I was not sure if it had actually recorded my putting money in it or not.

Case Date:

9/18/2017

Meter display is illegible - can't tell when time will expire. zone 7682, COLS 106-A