Case Date:

8/26/2018

parking meter had jammed coin, about 2-4 spaces north from Kirkwood on east side of library

Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.

Case Date:

9/18/2018

Today, I parked on Walnut St, just outside Fountain Square. I initially got $8 in quarters nickels and dimes to feed the meter. At 9:45am, I put $6 of quarters, nickels, and dimes in the meter (which should have made my time expire at 3:45pm). This only gave me time until 12:03pm. I then went back up at 11:45am with my remaining $2 and put the 8 quarters in - which added 30 minutes to my parking time - at $1 per hour, this is incorrect. I then decided that the parking meter was not capable of taking change, so I got my debit card out and paid for the remaining part of the day - to take me to 5:17pm (really wanted 5:30pm, but was sick of fighting with the meter). At this point - I think that the amount I have paid for 7.5 hours is $12.30 (obviously the $0.30 is because I used my card - EVEN though I had change). The amount I should have had to pay for 7.5 hours is $7.50. Even if you give me a refund, I REALLY just want the meter fixed. I will take a picture of the meter before I leave tonight so you are able to determine which meter is malfunctioning. Please feel free to contact me at the email and phone number listed.

Case Date:

9/22/2018

The parking meter we used this morning accepted my first quarter, but the second one got stuck in the coin slot. It is still stuck there. Someone should check the meter and remove the coin. The meter is on Kirkwood west of Walnut on the north side of the square. Here is the meter information: Parking zone: 76118 Meter: 5THW117-A

Case Date:

10/31/2018

Meter A01 accepts some change without adding appropriate time to the meter. Normally I wouldn't care, but it ate a quarter of the funds entered shorting me 15 minutes which in turn landed me a parking ticket, so now I'm paying $20 for 10 minutes of time. Btw, you are apparently stealing Google Maps functionality (see screen capture showing "developer mode")