Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.

Case Date:

9/18/2018

Today, I parked on Walnut St, just outside Fountain Square. I initially got $8 in quarters nickels and dimes to feed the meter. At 9:45am, I put $6 of quarters, nickels, and dimes in the meter (which should have made my time expire at 3:45pm). This only gave me time until 12:03pm. I then went back up at 11:45am with my remaining $2 and put the 8 quarters in - which added 30 minutes to my parking time - at $1 per hour, this is incorrect. I then decided that the parking meter was not capable of taking change, so I got my debit card out and paid for the remaining part of the day - to take me to 5:17pm (really wanted 5:30pm, but was sick of fighting with the meter). At this point - I think that the amount I have paid for 7.5 hours is $12.30 (obviously the $0.30 is because I used my card - EVEN though I had change). The amount I should have had to pay for 7.5 hours is $7.50. Even if you give me a refund, I REALLY just want the meter fixed. I will take a picture of the meter before I leave tonight so you are able to determine which meter is malfunctioning. Please feel free to contact me at the email and phone number listed.

Case Date:

9/22/2018

The parking meter we used this morning accepted my first quarter, but the second one got stuck in the coin slot. It is still stuck there. Someone should check the meter and remove the coin. The meter is on Kirkwood west of Walnut on the north side of the square. Here is the meter information: Parking zone: 76118 Meter: 5THW117-A

Case Date:

10/31/2018

Meter A01 accepts some change without adding appropriate time to the meter. Normally I wouldn't care, but it ate a quarter of the funds entered shorting me 15 minutes which in turn landed me a parking ticket, so now I'm paying $20 for 10 minutes of time. Btw, you are apparently stealing Google Maps functionality (see screen capture showing "developer mode")

Case Date:

4/29/2017

at 9:45 a.m. 4/29 I tried to use the parking meter app, which i have used many times) on 76118 (i was at "b"). the app said no such parking place. i tried three times making sure i was getting the number right. could have been a system-wide failure rather than this meter. however, while I'm at it, i resorted to analog quarter method. I put two in a glanced down to see I only had 15 min. I put some more in and they registered properly. might want to have someone put a bunch of quarters in to see if this was just a fluke or a problem with this meter. p.s. i actually like the meter system. previously there just was no option to park on the street downtown as all slot always full. now one at least has that option. i think with the free hours in the garages/lot and their proximity, most of the time that should work for most people.

Case Date:

5/30/2017

On 4th Street slightly West of Dunn on the North side of the Street a meter is broken. Put two quarters in and nothing happened.

Case Date:

6/30/2017

I put at least $3.50 in the meter, which is $1.00/hr. The coins did not register properly. I only received 2 hours of parking. The meter is #6THE504A--second or third space east of Dunn on 6th St. I don't care so much about the extra money, but I do care that the situation is fixed.

Case Date:

7/24/2017

Parking meter # WALS406-A has what looks like 2 coins jammed into the coin slot. Meter will only take cards.

Case Date:

9/18/2017

Meter display is illegible - can't tell when time will expire. zone 7682, COLS 106-A

Case Date:

9/27/2017

This is in reference to uReport Case #161251. I was told to pick up my refund at the Morton St garage office. I've been there 3 or 4 times so far, and no one is ever in the office. Can my refund be mailed to me, or is there a better place to get it. Thanks.