Case Date:

6/22/2015

I am hoping that i can be credited for my lack of action manually deactivating my parking session. I love the app and convenience of using the app for parking. However, the new pricing model requiring a stop action tripped me up...and I think it is more difficult and not as user friendly. I only parked for 30 minutes ..however, I was charged for the entire day: Transaction Details: Session Id: IC4494037815168R Activated: 6/17/2015 10:28 AM Deactivated: 6/17/2015 10:28 PM Zone: 76133 Location Bloomington, IN Space: n/a License Plate Number: HH1395 Parking fee: $10.75 Transaction fee: $0.50 Total Cost: $11.25 Please let me know your thoughts as I contemplate if I should continue to use the app.. Thanks, Doug

Case Date:

2/24/2015

Parking Violations 814 South Eastside Drive. Every day the illegal number of tenants at 814 S. Eastside Drive block my father's (a senior citizen) ability to get out of his driveway because they are violating parking ordinances (Parking in the street -and extending out of driveways). Indiana license plates; QT2071 and CC2678

Case Date:

2/23/2015

Please investigate the current parking problem at 814 S. Eastside Drive. The occupants are blocking the sidewalk and parking numerous cars in the street -interfering with traffic).

Case Date:

1/29/2015

Citation # Q1500545: I put my credit card into the wrong meter (chose the one facing my parking slot) & didn't realize I had to use Meter/Space Number 102B (because it was facing the other way). When I came out of Samira Restaurant, I still had 16' of unexpired time (in the "wrong" meter). I hope you will understand that I actually did pay for my parking space. Thank you

Case Date:

12/17/2014

went downtown to shop for the holidays. Was late to the meter by 5 minutes. got a $20 ticket. Goodbye downtown. Hello amazon. Cheaper, easier, and they don't give these outrageous fines. Thought you might want to know. I am sending a letter to the Book Corner, and another to Goods for Cooks, to let them know they will never see me again. Not a great idea on your part, if you asked me. For the sake of downtown and these businesses, I hope I am wrong. But I doubt it.

Case Date:

12/15/2014

There is a green sedan that has been sitting abandoned and vandalized on Pine street between Kirkwood and 6th for many months. It ought to be towed.

Case Date:

10/8/2014

Meter malfunction. Put in several quarters but time didn't increment. Was only 8 pm. Didn't get ticket though

Case Date:

6/3/2014

Today I parked in spot 115B on the east side of the square. I swiped my card several times, and it kept saying "transaction cancelled". I had just used my debit card at the store with no issues. I dug through the car for change, and was able to pay with change with no issues. But the meter refused to accept my card. I have never had a problem before, and it was very strange.

Case Date:

5/7/2014

I tried to call the number listed for reporting parking meter issues and some guy just said hello then hung up on me after asking who I was trying to reach then I tried again and nobody answer. Anyway, twice in the past month I put in $.25 (was dimes and nickels, not quarters, and yes I counted correctly) and it didn't give me the full 15 minutes. Also, the one time I tried my IUCU debit/credit card it wouldn't take it. I don't want to get a ticket for not being able to use a card if that is all I have or for putting in the correct amount of money and not being given the full amount of time. Not sure why either is happening but both are very problematic. Thank you.

Case Date:

4/3/2014

I REPORTED A MALFUNCTIONING PARKING METER AT ZONE7683, METER#SCOL107A. I DEPOSITED $2.00 IN THE METER AND IT DID NOT CREDIT ME ANY TIME AT ALL. I MOVED TO A DIFFERENT SPACE, TO AVOID GETTING A TICKET, AND HAPPENED TO RUN INTO THE METER LADY WHO GAVE ME THE NUMBER TO CALL TO REPORT THE METER. A METER TECH CAME RIGHT AWAY, AND REPAIRED THE METER, BUT COULD NOT REFUND MY $2.00. I UNDERSTAND THINGS BREAK, BUT IF I HAD NOT NOTICED THE MALFUNCTION, I WOULD HAVE GOTTEN A TICKET. IF I HAD NOT REPORTED IT SOMEONE ELSE COULD HAVE GOTTEN A TICKET. SO I WOULD LIKE MY MONEY BACK. QUARTERS WOULD BE ACCEPTABLE.