Case Date:

7/24/2024

My report on parking ticket processes was closed but not resolved. My request was to look into the PROCESS not get the same information that I got before (photo of ticket on my car).

Case Date:

7/24/2024

I received a notice in the mail of an overdue parking citation. It had been issued on 6/20/24 and the notice said that I had failed to pay it within 14 days, so the fine was now doubled. However, I never saw the parking ticket on my car, and I never received any other notice that I had received a ticket. I do not think that this is a fair system, as parking tickets left on cars can be tampered with by other people. I have paid this parking ticket, but I'd like you to look into this policy and consider changing it so that there is some way to ensure that the person receiving a ticket actually sees it in time to pay it before it is doubled. Parking ticket # 24204705297

Case Date:

7/20/2024

This handicap meter is blocked by a bike rack that makes it difficult to pay the meter.

Case Date:

7/19/2024

We received a parking citation used debit card and put it on the wrong side. My wife called and explained to parking department and informed they can check the meter by computer and see if our debit card was used at that time? My wife also submitted debit card picture where it was paid and amount. Informed to file an appeal and it can be checked. A few days later received email appeal denied? We paid the fine but apparently nothing was checked? Maybe bad information? Thanks for listening Mike

Case Date:

7/10/2024

There is a vehicle that parks on the sidewalk at this location almost daily, preventing bike and foot traffic from utilizing the sidewalk.

Case Date:

7/6/2024

The ‘no parking’ zones were recently repainted for street parking off 8th and Indiana. It seems that the no parking designated zone was extended 3-5 feet. Was there a reason for this? Now, there is even more limited street parking, and it’s going to be a warzone when the rest of the students move in come August.

Case Date:

10/31/2018

Meter A01 accepts some change without adding appropriate time to the meter. Normally I wouldn't care, but it ate a quarter of the funds entered shorting me 15 minutes which in turn landed me a parking ticket, so now I'm paying $20 for 10 minutes of time. Btw, you are apparently stealing Google Maps functionality (see screen capture showing "developer mode")

Case Date:

9/22/2018

The parking meter we used this morning accepted my first quarter, but the second one got stuck in the coin slot. It is still stuck there. Someone should check the meter and remove the coin. The meter is on Kirkwood west of Walnut on the north side of the square. Here is the meter information: Parking zone: 76118 Meter: 5THW117-A

Case Date:

9/18/2018

Today, I parked on Walnut St, just outside Fountain Square. I initially got $8 in quarters nickels and dimes to feed the meter. At 9:45am, I put $6 of quarters, nickels, and dimes in the meter (which should have made my time expire at 3:45pm). This only gave me time until 12:03pm. I then went back up at 11:45am with my remaining $2 and put the 8 quarters in - which added 30 minutes to my parking time - at $1 per hour, this is incorrect. I then decided that the parking meter was not capable of taking change, so I got my debit card out and paid for the remaining part of the day - to take me to 5:17pm (really wanted 5:30pm, but was sick of fighting with the meter). At this point - I think that the amount I have paid for 7.5 hours is $12.30 (obviously the $0.30 is because I used my card - EVEN though I had change). The amount I should have had to pay for 7.5 hours is $7.50. Even if you give me a refund, I REALLY just want the meter fixed. I will take a picture of the meter before I leave tonight so you are able to determine which meter is malfunctioning. Please feel free to contact me at the email and phone number listed.

Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.