Case Date:

5/1/2023

Kiosk in the parking lot not taking coins.

Case Date:

8/27/2013

Seriously City of Bloomington ? You've put in meters and on top of 25cents an hour and parking ticket REVENUE, you are also requiring the user / city resident / visitor to pay YOUR credit card transaction fee. Really ? Please name me one downtown merchant that requires the customer to pay this fee. Ridiculous. I will be shopping / eating / recreating elsewhere. Not downtown Bloomington. Good luck to you and your soon to be very irate merchants / downtown business owners.

Case Date:

6/16/2023

Car is parked on a yellow curb.

Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.

Case Date:

4/5/2020

I was issued a parking ticket after selling a vehicle. It is a black kawasaki. I sold it August 17th and was issued a parking ticket for that vehicle with a date in September. I did NOT give my license plate in the transfer of the vehicle. I called and a lady told me she would remove the ticket from my file because it was a mistake but I now have a collection wanting the money. Please get back with me. My name is Leif Strong. DOB 09/22/1988

Case Date:

7/20/2018

I was unable to get the parkmobile app to work while parked at meter 76104. Mardon salon gave me $1.00 in quarters but the meter only registered 0.50. I'm not sure if I'll make it out before the meter expires but didn't want to feed more quarters into a meter that doesn't seem to be working properly. My license plate is 197tsp.

Case Date:

10/30/2023

1. Parking meter is comparable to every other parking meter in town. 2. Meter is clearly configured and marked to accept coins: coin slot, label stating “COINS” with an arrow plus a notice “INSERT VALID COINS ONLY” 3. Despite the clear labeling and configuration of the meter to accept coins, alternating digital display actually reveals “CARDS ONLY” 4. Someone using the meter puts money in, only to get nothing for it, and THEN discover that despite the labeling, this particular meter (unlike hundred of others like it all over town) DOES NOT ACCEPT COINS. 5. Not accepting cash is an equity issue. Not everyone carries a credit card around. 6. There is no reason to make this so utterly confusing. This problem of misleading labels on the meter about accepting coins but not actually delivering paid time to park seems to be either a scam, incompetence, or laziness.

Case Date:

8/26/2018

parking meter had jammed coin, about 2-4 spaces north from Kirkwood on east side of library

Case Date:

11/3/2020

There has been a large truck parked in front of Malibu Grill for over a month. This truck is taking a prime parking spot for business on N Walnut and is a landscaping/mole removal truck/pest control. We are small business owners on this side of Walnut and have had several clients ask if our building is having a problem with pests. Can this truck be relocated if whatever business they had on North Walnut is complete? Thanks

Case Date:

10/31/2018

Meter A01 accepts some change without adding appropriate time to the meter. Normally I wouldn't care, but it ate a quarter of the funds entered shorting me 15 minutes which in turn landed me a parking ticket, so now I'm paying $20 for 10 minutes of time. Btw, you are apparently stealing Google Maps functionality (see screen capture showing "developer mode")