Case Date:

8/30/2018

We parked in parkikng zone 7653 yesterday (Aug. 29) from 3:20-4:20 pm. We tried to put in a $1 coin, but the machine didn't take, so we used quarters instead. The quarters worked, so we tried the $1 coin again, but the machine ate it again. Is there any way we can get our $2 back? I tried calling the office and they transferred me to the person who could issue a credit back, but no one answered the call and the voicemail hadn't been set up yet, so I couldn't leave a message. I appreciate your help.

Case Date:

9/18/2018

Today, I parked on Walnut St, just outside Fountain Square. I initially got $8 in quarters nickels and dimes to feed the meter. At 9:45am, I put $6 of quarters, nickels, and dimes in the meter (which should have made my time expire at 3:45pm). This only gave me time until 12:03pm. I then went back up at 11:45am with my remaining $2 and put the 8 quarters in - which added 30 minutes to my parking time - at $1 per hour, this is incorrect. I then decided that the parking meter was not capable of taking change, so I got my debit card out and paid for the remaining part of the day - to take me to 5:17pm (really wanted 5:30pm, but was sick of fighting with the meter). At this point - I think that the amount I have paid for 7.5 hours is $12.30 (obviously the $0.30 is because I used my card - EVEN though I had change). The amount I should have had to pay for 7.5 hours is $7.50. Even if you give me a refund, I REALLY just want the meter fixed. I will take a picture of the meter before I leave tonight so you are able to determine which meter is malfunctioning. Please feel free to contact me at the email and phone number listed.

Case Date:

4/27/2019

coins stuck. could only use my credit card. this costs extra. too many meters with this problem. so I'm starting to document each time I get one. this is 3 out of 5 parking attempts have I had to use my credit card cuz there's coins stuck in the coin. I don't know if it means it's full of corns whether there's a different problem.

Case Date:

5/13/2019

Washington across from First Methodist. Meter not accepting coins.

Case Date:

11/20/2019

The meter on College Ave in front of Goods for Cooks is working (green light) but the screen is not displaying anything so it’s impossible to know how much time you have.

Case Date:

1/26/2021

Hello I used a downtown metered parking space on January 9th and have since been charged two additional times to that card. One of those times I was out of state at the time of charge and the other time is today which I haven’t used metered parking. This is very frustrating and seems like an error in your system. Can you please refund me and remove my card from your system? Thank you

Case Date:

4/17/2021

When using Butler Park for youth baseball, please remind parents that parking on 9th street is one directional (cars pointing east) and that they cannot park beyond the no parking signage. Doing so occludes the view of the intersection and creates a dangerous traffic scenario. We have lots of foot and bike traffic at 9th and Williams. Had several parents try to skirt the rule this morning and get rather quippy when asked to move their vehicle. We welcome youth baseball on the Near West Side, just ask that parents adhere to the posted signs as to not create a dangerous situation for motorists, pedestrians, or bicyclists. Plenty of parking at the community garden just half a block from the ball field. :)

Case Date:

8/22/2021

Illegal parking s wash and Driscoll

Case Date:

9/14/2021

Uber/Lyft pickup after 9pm. Just a suggestion to fix some issues at night and not having to pick up in a lane and slowing traffic. At kirkwood and Dunn and in front of brothers bar and the bars in that area. With parking garages up and running could the parking spots in those areas be no parking after 9pm to fix the issue of Uber’s and Lyfts causing traffic issues? I am an Uber driver and it gets very unsafe for everyone in these two areas. Just a suggestion that I thought might work and will only take up a few parking spots that within a small distance have parking garages close by

Case Date:

9/15/2021

black pickup truck (plate "BIG JOAN") parked blocking sidewalk at 605 n fairview st. its here until after 9am (ie through dropoff at fairview elementary) most mornings. thanks!