Case Date:

3/15/2024

Every Saturday, a group of basketball players bring in an amplifier to the gym and blast music which contains offensive language. Several people have complained to front desk personnel, asking them to tell the players to turn the music down, which can be heard everywhere on the main floor of the facility. Unfortunately, no TLRC facility staff members have been able to do anything about this issue. Children are subjected to songs which include the words "f*ck" "rape" "n*gger" etc. Because nothing had been done about it by the staff, someone approached a member of the basketball group and politely asked them if they could turn the music down. A member of the group verbally assaulted and intimidated the person causing the person to leave the facility because they were so upset and felt threatened by the response of the basketball player. I would like to ask if a rule could be added to the facility that no one is to play personal music that can be heard by others while inside the TLRC. Thank you for your consideration of this request. I have been a member for several years and know people who use the TLRC frequently. When I am there on Saturdays, many people complain but no one says anything for fear of retaliation or lack of action by staff. Thank you very much for your consideration of our request.

Case Date:

12/20/2021

Around 50 people crowded in facility and no masks were present. We asked staff about mandate and sign on door and they said they couldn’t do anything. So, unfortunately we were following the rules and our children had to miss out because of no one wearing masks. Why is this even a mandate if no one enforces it?

Case Date:

10/31/2023

The showers between locker rooms 3&4 barely work. The showers between locker rooms 1&2 work great, its frustrating as it seems like an easy fix.

Case Date:

1/12/2024

Frank Southern Ice Arena. Shower drain for locker rooms 3/4 is still clogged. Drain servicing locker rooms 1/2 has been cleared but drain for 3/4 is still backed up!!!

Case Date:

4/11/2023

the solar panels at Winslow woods baseball fields are damaged. These kids were further damaging the solar panel by pounding on them with a stick.

Case Date:

3/28/2023

The portalet by the park needs emptying, and there's no hand sanitizer. Also there's a large hole in the side.

Case Date:

12/15/2022

There is a security camera hanging on level two of the parking garage turn.looks to be a hazard and not working. Thank you

Case Date:

9/14/2022

For The past 2 weeks only one bathroom is unlocked. And in the morning there's a line to get into the bathrooms. If there's two bathrooms they should both be available for use. A lot of pickleball players are here. People walking past the beeline and it seems strange that with two bathrooms you would lock one. They both should be available to the public at all times.

Case Date:

6/6/2022

Switchyard police station by the basketball courts. In the hallway outside the police station bathroom, there is a vent that is always blowing really hot air, like a heater. It just needs to be turned off for the summer. Thank you.

Case Date:

7/12/2022

Please add foot pulls (e.g. https://www.amazon.com/StepNpull-Hands-Opener-Silver-1-Piece/dp/B008P5ULZ6) to the bathroom doors at your parks. Currently there are air hand dryers (which by the way spread germs - https://www.health.harvard.edu/blog/the-bacterial-horror-of-the-hot-air-hand-dryer-2018051113823) and then you have to touch the door handle. Adding these foot pulls or something similar will help prevent spreading of germs and bacteria.