Case Date:

8/18/2024

How does Bloomington determine the appropriate lifeguard-patron ratio for the city's public pools? How often is a responsible staff member actively evaluating safety needs during the course of the pool hours?  (Seeking an actual response, as I notice that recent U-reports asking this question have been closed despite zero answers.) On August 10-11, there was an alarming disconnect between lifeguards and actual use of the facility. Despite a hot, sunny weekend with dozens of patrons in and around the main pool (including plenty of small children), there was only a single lifeguard on duty sitting on the ground level staff bench for the **entire main pool**.  At least on Aug 17-18, the west end of the main pool was closed, reducing by half the active scan area for the single on duty lifeguard. It would be terrible to have a safety emergency at the city pools worsened by underestimating the need for lifeguards on duty.

Case Date:

8/11/2024

What are the safety protocols for lifeguards on duty? There are two lifeguards on duty for the main pool at 2:30 pm, but the elevated chairs designed for lifeguards to easily scan the pool are empty. Instead, both lifeguards are seated together, chatting on the staff bench. There are easily 60+ people at the Bryan Park Pool now and plenty of small children. Until this weekend, lifeguards at Bryan Park Pool used the elevated chairs all summer and rotated frequently. Follow-up to #192811: https://bloomington.in.gov/crm/tickets/view?ticket_id=192811

Case Date:

8/11/2024

What are the safety protocols for lifeguards on duty? There are two lifeguards on duty for the main pool at 2:30 pm, but the elevated chairs designed for lifeguards to easily scan the pool are empty. Instead, both lifeguards are seated together, chatting on the staff bench. There are easily 60+ people at the Bryan Park Pool now and plenty of small children. Until this weekend, lifeguards at Bryan Park Pool used the elevated chairs all summer and rotated frequently. Follow-up to #192811: https://bloomington.in.gov/crm/tickets/view?ticket_id=192811

Case Date:

8/10/2024

Does the City of Bloomington/Parks and Rec have a lifeguard:patron ratio that they implement? As of 1:30 pm, there are about 30 people in the main pool (not including the deep end) and only one lifeguard on duty. This lifeguard was seated in an oversight chair on the south side of the pool. When I asked the four off-duty lifeguards about the ratio, one told me that only a single lifeguard was sufficient for the whole pool for the number of patrons. He also indicated that they did not need to close off the west end of the pool to reduce the scan area for the lone lifeguard. However, after that, he did ask the seated lifeguard to go down to ground level to scan the pool.

Case Date:

6/17/2024

When I at pool with my mom Bryan park pool WiFi has issues and pool WiFi not have good singal for public at pool

Case Date:

6/11/2024

It’s a beautiful, sunny June day. Several individuals and about 30 campers with 4 counselors are eagerly awaiting the Bryan Park pool to open at 11 am. 11:05 am and the door is still shut, “POOL CLOSED.” Someone calls the pool hotline. Pool is closed till NOON, because it is 63 degrees out. The cooler morning temp did not discourage 35 people at 11 am - and also then had to reschedule their morning plans because of the unexpected delayed opening. Was this delayed closure truly necessary??

Case Date:

5/31/2024

I let you know when I at pool when i playing basketball 5 kids at pool they not sharing basketball with me they have been beginning rude to I let your lifeguard know U report 188694

Case Date:

5/31/2024

I let you know when I at pool when i playing basketball 5 kids at pool they not sharing basketball with me they have been beginning rude to I let your lifeguard know

Case Date:

5/30/2024

Bryan Park Pool (and possibly Mills Pool) really needs an accessible family changing room. My 21-year old son with developmental disabilities needs help to change in or out of his bathing suit at the pool. My only options is to check that the women's room is clear and help him change there. The only available spot with any privacy is the shower stall with a curtain. (Which fortunately has grab bars!) Please consider how to make the pool changing area more accessible for families with adult children who require assistance. Thank you.

Case Date:

7/24/2023

The Bryan Park pool is looking a little rough. Both of the larger water slides have graffiti on the inside that you see when you go down them. There are two mushroom-like water features in the Limestone Lagoon: one doesn't spray water anymore and the other is missing its top. The women's locker room has peeling paint and felt damp and grubby. This pool is arguably the best in town, but it is sorely in need of a refresh.