Case Date:

8/11/2024

What are the safety protocols for lifeguards on duty? There are two lifeguards on duty for the main pool at 2:30 pm, but the elevated chairs designed for lifeguards to easily scan the pool are empty. Instead, both lifeguards are seated together, chatting on the staff bench. There are easily 60+ people at the Bryan Park Pool now and plenty of small children. Until this weekend, lifeguards at Bryan Park Pool used the elevated chairs all summer and rotated frequently. Follow-up to #192811: https://bloomington.in.gov/crm/tickets/view?ticket_id=192811

Case Date:

8/10/2024

Does the City of Bloomington/Parks and Rec have a lifeguard:patron ratio that they implement? As of 1:30 pm, there are about 30 people in the main pool (not including the deep end) and only one lifeguard on duty. This lifeguard was seated in an oversight chair on the south side of the pool. When I asked the four off-duty lifeguards about the ratio, one told me that only a single lifeguard was sufficient for the whole pool for the number of patrons. He also indicated that they did not need to close off the west end of the pool to reduce the scan area for the lone lifeguard. However, after that, he did ask the seated lifeguard to go down to ground level to scan the pool.

Case Date:

8/11/2024

What are the safety protocols for lifeguards on duty? There are two lifeguards on duty for the main pool at 2:30 pm, but the elevated chairs designed for lifeguards to easily scan the pool are empty. Instead, both lifeguards are seated together, chatting on the staff bench. There are easily 60+ people at the Bryan Park Pool now and plenty of small children. Until this weekend, lifeguards at Bryan Park Pool used the elevated chairs all summer and rotated frequently. Follow-up to #192811: https://bloomington.in.gov/crm/tickets/view?ticket_id=192811

Case Date:

8/18/2024

How does Bloomington determine the appropriate lifeguard-patron ratio for the city's public pools? How often is a responsible staff member actively evaluating safety needs during the course of the pool hours?  (Seeking an actual response, as I notice that recent U-reports asking this question have been closed despite zero answers.) On August 10-11, there was an alarming disconnect between lifeguards and actual use of the facility. Despite a hot, sunny weekend with dozens of patrons in and around the main pool (including plenty of small children), there was only a single lifeguard on duty sitting on the ground level staff bench for the **entire main pool**.  At least on Aug 17-18, the west end of the main pool was closed, reducing by half the active scan area for the single on duty lifeguard. It would be terrible to have a safety emergency at the city pools worsened by underestimating the need for lifeguards on duty.

Case Date:

5/15/2022

Broken locks on restroom door

Case Date:

8/7/2023

The net on court 2 of the pickleball courts is damaged and unusable. Looks like a pretty easy fix.

Case Date:

7/29/2019

My daughter dropped her keys in lake Griffey while out there in a canoe. We left a note on her car and spoke with Allie and Caroline. The locksmith can’t get a key made until July 30 or July 31. We left a note in there not to tow her car. It’s a silver Mitsubishi Outlander. My number is8123205339 if you have any questions. Thanks Sarah

Case Date:

8/28/2023

With the hot weather recently we've been taking our small children to the switchyard park playground earlier in the morning to beat the heat. It's really baffling as to why the restrooms here don't open until 10:00 AM. There are a lot of families on the playground before then that would really appreciate restroom access for small children.

Case Date:

1/27/2024

Our run club meets at 6pm Mondays and Wednesdays and leaves for our run at 6:05pm. The restrooms (scheduled to close at 6pm) typically close at 5:55pm. It would REALLY help our members out if those restrooms could stay open until 6:15pm on those nights of the week - Monday and Wednesday. Thanks!

Case Date:

7/19/2022

You made sure to label single use restrooms as for "all genders" but in throwing up the rules at the park, you made sure to mention to not change diapers outside of the restroom. But none of them have the labels for changing tables. You are so worries about offending anyone, you left out parents. Great job. Signs would be nice. Or changing tables in each stall. Something so I don't have to lay by 1 year old on the concrete that people have peed on. Thanks