Case Date:

5/12/2026

The field lights at Olcott Park have been on 24/7 for the past four days.

Case Date:

4/22/2026

I’m writing to express concern about the current condition of the Twin Lakes Recreation Center. As a member for several years who regularly participates in several of the free classes offered, I’ve seen the facility over time and feel it’s important to share these concerns. While the Center has great potential, several ongoing issues are significantly impacting the overall experience. First, the lack of music in the workout areas makes the environment feel uninviting and low-energy. Music is a basic expectation in most fitness spaces and plays an important role in motivation. Additionally, much of the equipment appears outdated and in need of replacement or maintenance. This not only affects usability but can also raise safety concerns. Along those same lines, the furniture throughout the facility is worn and visibly old, which contributes to an overall impression that the space is not being adequately maintained. There are also operational issues that need attention. Broken clocks throughout the facility make it difficult for folks to manage their time effectively during workouts or classes. On top of that, the limited class availability does not meet the community's needs, especially for those who rely on structured fitness options. It would be nice to have multiple time slots for the HIIT and Bootcamp classes! Taken together, these issues create an experience that falls short of what a community recreation facility should provide. I hope these concerns are taken seriously and that improvements can be made to better serve the community. Thank you.

Case Date:

9/7/2026

Olcott Park. One of the toilets in the women's restroom at Olcott Park keeps running. I looked to see if there was a place to turn off the water supply to the toilet, but I didn't find one. I tried moving the toilet handle and that didn't work either. It's really noisy, too. It looks (and sounds) like a plumber is needed to fix the problem. Thank you very much for your consideration.

Case Date:

9/16/2025

I’ve nothing about my complaint about the jet engine noise emanating from the hand dryers in Twin Lakes bathrooms. I was told it was “on the agenda.” What happened?

Case Date:

7/10/2025

Junction box on light pole is hanging.

Case Date:

8/26/2024

Just a Thank You to Tim Street for addressing an issue. I wrote that I thought the folks landscaping the median on Sayre Rd should be afforded some "safety cones" or lane closings to prevent injuries. I noticed last week that cones have been added to protect workers. I really appreciate you reacting to my concern. Thanks so much.

Case Date:

6/15/2024

Trailer parking interfering with traffic flow at Griffy lot. Plus dogs not on leash.

Case Date:

6/28/2024

I submitted case 189100 and received a response on TH thanking me for bringing the issue to their attention. Parks crews cleaning weeds on the median on Sayre road without blocking the lane. It's really just a safety issue, I would not want someone to get hurt. We close lanes all over town for construction. TODAY, I drove the same route and there are two park people "spraying" for weeds, I guess. Tip toeing on the curb while cars a flying by. Not smart.

Case Date:

6/22/2024

A tree limb is drooping over the wall of Banneker Center and partially obstructing the sidewalk on 7th Street.

Case Date:

6/3/2024

Even more transients camped out in the north shelter in Bryan Park. Also, several more scattered in various locations throughout the park.