Case Date:

2/24/2023

Unacceptable turf field conditions. Visible concrete on the field.

Case Date:

2/24/2023

I am greatly disturbed and feel unsafe playing on this turf field at Twin Lakes. The gravel is shallow and unsafe for sports like soccer that involve a lot of sharp cuts and sliding. I play with the ultimate frisbee community on the weekends and many of us have gotten injured. I request that they install new turf or find a way to patch up the many holes and concrete patches.

Case Date:

2/24/2023

The turf on the field needs some working on. Rock hard, terrible for knees or impact situations.

Case Date:

2/14/2024

tim i let you know there rough road sign to twin lake place

Case Date:

3/15/2024

Every Saturday, a group of basketball players bring in an amplifier to the gym and blast music which contains offensive language. Several people have complained to front desk personnel, asking them to tell the players to turn the music down, which can be heard everywhere on the main floor of the facility. Unfortunately, no TLRC facility staff members have been able to do anything about this issue. Children are subjected to songs which include the words "f*ck" "rape" "n*gger" etc. Because nothing had been done about it by the staff, someone approached a member of the basketball group and politely asked them if they could turn the music down. A member of the group verbally assaulted and intimidated the person causing the person to leave the facility because they were so upset and felt threatened by the response of the basketball player. I would like to ask if a rule could be added to the facility that no one is to play personal music that can be heard by others while inside the TLRC. Thank you for your consideration of this request. I have been a member for several years and know people who use the TLRC frequently. When I am there on Saturdays, many people complain but no one says anything for fear of retaliation or lack of action by staff. Thank you very much for your consideration of our request.

Case Date:

4/7/2012

Goat Farm Barn south side

Case Date:

12/20/2021

Around 50 people crowded in facility and no masks were present. We asked staff about mandate and sign on door and they said they couldn’t do anything. So, unfortunately we were following the rules and our children had to miss out because of no one wearing masks. Why is this even a mandate if no one enforces it?

Case Date:

10/31/2023

The showers between locker rooms 3&4 barely work. The showers between locker rooms 1&2 work great, its frustrating as it seems like an easy fix.

Case Date:

1/12/2024

Frank Southern Ice Arena. Shower drain for locker rooms 3/4 is still clogged. Drain servicing locker rooms 1/2 has been cleared but drain for 3/4 is still backed up!!!

Case Date:

4/22/2019

Hi! I'm trying to log into my account, and it looks like I've forgotten my information.