Case Date:

11/30/2022

Why isn't there a ramp leading to the observation area for soccer at Twin Lakes? Tonight I witnessed two individuals in wheel chairs at the complex who wanted to watch the soccer games. The first person had to be carried up and down the stairs and the wheelchair was left near the bottom of the stairs. The second person remained in her wheel chair and the person she was with pulled the entire wheel chair up the stairs, step by step. Why can't the city build a ramp for everyone to use to get up to the observation platform? This is not accessible for people in wheel chairs and it needs to be addressed. Thank you for your time.

Case Date:

7/4/2023

There used to be a clock above the lifeguard station. Could you please make an effort to replace it this season? It’s a big help to be able to keep track of time at the pool. (I don’t bring my phone or wear a watch in the pool.) Thanks! NOTE: Ticket #184016 was marked “resolved” on 6/6/2023 and Satoshi Kido reported “Thanks for reaching out. The clock is up on the wall at Bryan Park Pool.” Which wall would this clock be on? I have not seen it yet this summer, and we are at the pool frequently.

Case Date:

6/19/2021

The larger shelter at Building Trades Park looks like it will fall down any minute. I went there for a neighborhood meeting a couple weeks ago and am no longer comfortable scheduling our own neighborhood meetings in the park because it looks so unsafe

Case Date:

9/14/2022

For The past 2 weeks only one bathroom is unlocked. And in the morning there's a line to get into the bathrooms. If there's two bathrooms they should both be available for use. A lot of pickleball players are here. People walking past the beeline and it seems strange that with two bathrooms you would lock one. They both should be available to the public at all times.

Case Date:

12/4/2022

On Sunday 12/4 at about 12:00 PM, I went to use the Electric Vehicle Chargers in the Switchyard parking lot. The two chargers on the south side would not activate when I plugged the cables into my car. I tried both of them. The two north chargers were in use by other cars and appeared to be working. I did not see the power light indicator on the two south stations, so it might just be a switched off breaker or it could be something wrong with the stations. Regardless, it should be looked into.

Case Date:

2/24/2023

The Twin Lakes Recreation Center continues to delay repairs on their turf field in places where the turf has worn too thin, in some places work all the way through to the concrete. We had multiple incidents in our league game this past Sunday where our players narrowly avoided serious injury because of this. Stepping on this spot the wrong way while running, or tripping or falling on it, can cause someone to tear the ligaments in their leg or break a bone. It's not easy to see when you're running fast, and not easy to avoid when you're playing a game on the field. We all have to sign liability waivers to play there, but we are also paying Twin Lakes to provide a safe environment, and this is not safe. Twin Lakes management said they plan to "have the company come patch once leagues are over. As bad as it has gotten we might move that up to spring break week." What does that do to protect our players for the next two weeks then? We need to do something about this spot now before someone gets hurt. Hundreds of people play on this field every week, including dozens of children on the youth soccer teams. What are they going to do to make it safe before the company comes to patch the field? Please respond so I know someone saw this. Thank you for your consideration. Best regards, Sarah Mosier 765-516-4862 s.e.mosier1@gmail.com

Case Date:

2/24/2023

The turf field is becoming unsafe for those who regularly use it. We pay to rent that field out and are seeing more injuries due to missing turf, minimal turf, or very uneven repairs. This year compared to years past is claiming more leg injuries across a number of sports.

Case Date:

2/24/2023

Turf is hazardous! There are large divots that can cause serious injuries to players. Please advise!

Case Date:

2/24/2023

Unacceptable turf field conditions. Visible concrete on the field.

Case Date:

2/24/2023

I am greatly disturbed and feel unsafe playing on this turf field at Twin Lakes. The gravel is shallow and unsafe for sports like soccer that involve a lot of sharp cuts and sliding. I play with the ultimate frisbee community on the weekends and many of us have gotten injured. I request that they install new turf or find a way to patch up the many holes and concrete patches.