Case Date:

7/31/2015

Who would I contact about working with the Movies in the Park program for 2016? I am an archivist at the Black Film Center/Archive at IU and our staff is interested in learning more about how we could become involved with the city to program a film featuring African American artists. Is there an official proposal form or guidelines? Thanks! Ronda L. Sewald Archivist Indiana University Black Film Center/Archive Wells Library, Rm. 044 1320 E. 10th St. Bloomington, IN 47405 Ph. 812-855-8058 www.indiana.edu/~bfca

Case Date:

2/7/2016

Please add me to your Parks and Rec Program Guide mailing list: Lauryl Lefebvre 115 N College Ave #211 Bloomington, IN 47404 Thank you!

Case Date:

5/20/2016

I tried to register for tennis lessons online, but when I click on "register", the result page says "no activity found" https://bloomington.in.gov/webtrac/cgi-bin/wspd_cgi.sh/wbsearch.html?xxmod=AR&xxtype=ADUSP&wbsi=989e95f1-af59-8885-e611-af1eea7d9e74

Case Date:

7/13/2016

Re: Non-inclusive equipment at Griffy Lake- Hello, I am an avid Kayaker and was excited to learn of Griffy's addition of 6 kayaks. My husband and I had visited several times and enjoyed the canoes (there were never kayaks available) and were glowing with praise for our new favorite lake. (photo attached). My excitement soon turned to bitter disappointment, and at this point I have no desire to return to Griffy. My husband and I rented a car to visit, only to be turned away (after the woman behind the counter looked me up and down) for being too large to ride. The kayaks at Griffy are the smallest size made with the lowest weight limit on the market. This is not inclusive. I urge you to consider adding a larger models that accommodate adult kayakers. This would better serve the community and prevent others from having this embarrassing, expensive, and horribly negative experience. Thank you for your consideration. Andrea McManis

Case Date:

4/9/2015

Can't find any information about the 2015 concerts in the parks, specifically, Peoples Park

Case Date:

6/5/2015

Water fountain along Jackson Creek trail near the Sherwood Oaks park is not working.

Case Date:

1/8/2018

who can I email about summer camps through the parks and rec department?

Case Date:

1/29/2018

I work for the Columbus, IN Parks and Recreation Department and have a few questions about how you process payments from vendors for your Farmer's Market. I see that you have Vermont Systems, RecTrac and was wondering what module you use to track vendors. If you could let me know that would be great!

Case Date:

5/8/2018

Hi -- I live at 811 S. Fess Ave., and we have a hazardous street tree situation. Specifically, one of our street trees has several dead branches that are hanging over the street and sidewalk -- as such, we worry about a branch falling and injuring a pedestrian or car. I think the branches could be easily pruned with an extended trimmer -- we don't have one, though. Thank you so much for your attention to this matter -- best wishes, Geoff & Shari Sprinkle.

Case Date:

5/12/2018

Disappointing checkout experience at Griffey Lake boat rental Saturday evening (12th) with male worker. I was with a group of strangers I had never met before for a function. In other words we were independent paddlers who did not know each other's names, etc. before today but happened to paddle together to make new friends. Worker was very rude about not wanting to make us change independently and refused to do so despite us requesting it. He said he only gives ones to "people who need it." A person I was with asked, "People like us?" And he said no. He did not know our situation and rushed to judgment. There is likelihood we will never see each other again and yet he only gave a single large bill and told us to deal with it. He should have tried solutions like asking if anyone had credit, asked what change people had to try to figure something out, etc. but instead assumed we were college kids who could figure it out while his ones were saved for folks he felt deserved them more. Again, we paddled together but did not drive together and did not know each other prior to today. One of us isn't even from the country. We paid independently. He also admitted the problem with ones was known to him yesterday. So he should have found a solution if was a known problem earlier. Not end of the world but a bad way to end an experience and disappointing lack of care and customer service from a public servant being a public servant myself. Please have a talk about trying to better find solutions for customers and making them feel respected with this worker. Thank you. His assumption was not crazy but he was not open to correction. He did not ask us if we were ok with splitting change or even apologize to my recollection. Don't fire this worker of course, not that the City would, but he needs to improve.