Case Date:

6/22/2019

The swim lessons my child just completed at Bryan Park Pool were very poor. First of all, the instructor did not teach them anything. There was no instruction, the kids were just told "do X" but weren't given steps how to do it. The class was supposed to be 45 minutes, but they changed it to 30 minutes--which I believe was due to the inexperience of the instructor, she didn't know what to do with the kids. The rules about make-up classes needs to change, we paid full price for 3 classes instead of 8 due to the weather, which most of the days they still had class despite the fact that it was raining/storming/freezing! Completely disappointed, would not recommend these classes to anyone.

Case Date:

9/23/2019

Hello! I am inquiring about two $10 registrations for which I would like a refund. On 8/21 I registered my son for two nature classes that were part of the Junior Rangers program. These were 340002-A and 340002-B. On 9/5 the instructor of the program called me and said (in a voice mail message) that he had info saying my son was registered for a class and that they were "cancelling the program due to lack of enrollment". I inquired once before via the "contact us" portion of the registration website, but this was a couple of weeks ago and have not yet been contacted. I hope this method of contact can lead to the two $10 refunds and a resolution. Thanks!

Case Date:

10/22/2019

Why is Twin Lakes partnering with an anti-LGBT hate organization Lighthouse? https://www.chalkbeat.org/posts/us/2017/08/10/choice-for-most-in-nations-largest-voucher-program-16-million-went-to-schools-with-anti-lgbt-policies/ Thank you Twin Lakes Recreation Center Partners https://bloomington.in.gov/index.php/parks/facilities/twin-lakes-recreation-center

Case Date:

11/28/2018

A flashing light in Mills pool for almost 4 months. It sets off my migraines, and I have to look at it as I’m pulling out of MACCUM dropping off my kids every weekday. Someone please go and check if it needs to be flashing.

Case Date:

12/1/2018

Holiday farmers market and art fair

Case Date:

12/6/2018

Will there be summer camps for 2019?

Case Date:

12/18/2018

Hello, can you please stop sending the printed catalog to my home? 738 E Sherwood Hills Dr Bloomington IN 47401

Case Date:

12/31/2018

I need to update my address on my account.

Case Date:

4/26/2019

The 9 Ash trees in the public right of way along 120 S Kingston Dr. are all infected with the ash borer

Case Date:

5/5/2019

Can't change the address before registering for Parks & Rec Program.