Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

1/4/2021

I own this property and I noticed that one of the wheels on my trash container is broken and I need it replaced!

Case Date:

4/1/2021

My recyclables still have not been picked up. All the other ones on the street have been picked up.

Case Date:

8/22/2021

the on street city trash receptacle has disappeared. two weeks ago it was there, now its not. on walnut between kirkwood and 4th street, near the north side of the alley. approximately in front of pili's deli.

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

11/4/2021

For the last couple of months, at least, the trash truck is not tipping my can enough to fully dump the trash. Heavy things, such as bags of cat liter are not falling out of the can before the truck finishes dumping it. On Tuesday when they came this problem was worse then ever and half of the trash stayed in the can.

Case Date:

11/15/2021

I own four apartments at 813-819 S Washington through Yukon Properties, LLC. We recently received a notice about trash cans not being timely removed from street side. Can you provide the serial numbers for the trash cans that were issued to each apartment: #813 #815 #817 #819 Once we know the specific serial numbers we can make sure each unit is responsible and accountable for their cans. Thanks

Case Date:

12/16/2021

The trash service available to us at sunny slopes is terrible. This is just one of a dozen houses that now have broken trash cans. Do you replace these or do we have to pay for this persons incompetence?

Case Date:

3/14/2022

The city's garbage and recycling trucks are tearing up the circular median between 500 and 501 South Arbutus because they are too large to turn around in the cul-de-sac. I have reported this issue several times. I can arrange with the other residents of our street to put all of our garbage and recycling bins on either the east or west side of the street (whichever is preferred by the truck drivers) to make this easier so that they can back in or back out of the street rather than trying to turn around. Please let me know if you would like for us to do this.