Case Date:

8/11/2022

I ordered new service last week. We do not have garbage or recycling bins yet and need them asap! Pls drop them off today! Thank you!

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

10/28/2020

Our trash hasn't been picked up for the past two weeks even though we have left it by the curb both times. Our recycling has been accessed and picked up however.

Case Date:

10/28/2020

Hi, to clarify the previous ticket since I don't know how to respond back on the ticket, the trash people have not been picking up our trash for the past two weeks. I am aware that it is our trash can but I want to see why the trash isn't getting picked up.

Case Date:

11/21/2020

Trash pick up was missed this week. Recycle came, but not trash. Next week is a holiday.

Case Date:

4/13/2023

I noticed that one plastic handle of my small gray trash container is broken - I think the pick-up crew may have done it by mistake?? Anyhow, I don't think I broke it. How do I get it mended/replaced??

Case Date:

4/20/2023

This morning my trash can lid has been destroyed. Please bring another. The trash can is #07173164

Case Date:

5/9/2023

Tuesday, May 9 2023 Trash and recycling pickup personnel are leaving bins knocked over and in the middle of driveways. Maybe need a refresh course on how to put the bins back down after dumping them / maybe a new employee. This doesn’t usually happen on our route… sometimes but it’s not usually.

Case Date:

5/15/2023

Today I've decided to complain about an issue I started regularly noticing months ago. Whoever is now collecting trash &/or recycling on our street, S. Eagleson Av, in the section between 2nd and Sheridon, is routinely dumping the recepticals on their sides on the ground whereever convenient. (See photo) This morning they left my neighor's on the ground blocking the entry way to our common driveway. When I came to move it, I realized they had also broken the lid. Then as I drove south on S.Eagleson, I saw that this was done all the way to Sheridan, where I assume the truck turned. At least half the bins were on their sides, some in the street. I took four photos the whole way, as well as two of my neigbor's receptical- Unfortunately your portal only allows a single photo, but I have all the others. Please address this situation. There is no reason the recepticals can't be placed upright, but at least they should be neither broken nor left on their sides in the street, on a sidewalk or in the entrance to a driveway. Dan Caner

Case Date:

5/18/2023

Today was the scheduled trash day for our neigborhood. But nobody on Sussex drive has had their trash collected. Maybe the truck missed our street this morning?