Case Date:

9/29/2017

We got our new trash and recycle bins but didn't get the plastic bag of information. Can you please mail one or drop one off to us? 1026 S Manor Road. Thanks, Rich Pierce

Case Date:

9/30/2017

My wife is disabled and I travel (overnight) during the week. She has muscular dystrophy and is unable to handle the carts. We are on an alley and have a gated section of our privacy fence for trash cans that is right on the alley. Would it be possible for the workers to place the carts back in the gated area for the trash cans so they are not out in the open weekdays?

Case Date:

10/4/2017

The trash was NOT picked up on 10-3-17 at 601 W. Kirkwood Ave. The new trash container is on the Jakson St. side of the house where it has been picked up for years.

Case Date:

10/5/2017

This morning, one of the sanitation trucks ran into our mailbox and broke the wooden mailbox post and bent the heavy duty steel mailbox in front so that it can no longer be opened. USPS will not deliver mail to an address that does not have a working mailbox. We would greatly appreciate if you would please rectify this situation ASAP. Thank you.

Case Date:

10/7/2017

Trash can + recycling cans were delivered to 2105 S. Rogers St., which is an undeveloped grass lot, and 2101 1/2 S. Rogers St., which is an abandoned uninhabitable house. Both are located on the private drive at the 2101 block of S. Rogers St bordered by the horse pasture to the south. Sanitation employees will have to walk down the drive to the individual lots to retrieve the bins.

Case Date:

10/12/2017

I left my old trashcans on the curb yesterday for them to be taken away. They took my old recycle containers but did not take my old trashcans.

Case Date:

10/12/2017

There is a new garbage can and new recycling can that were delivered WEEKS ago that are sitting on the handicap sidewalk ramp. The garbage cans don't belong to the house (the garbage cans are on the side of the house---they don't belong to that house). Please can someone remove these cans---they don't belong to anyone and are blocking the sidewalk for kids walking to school.

Case Date:

10/17/2017

Hello, For the past two weeks, we've had our old trash can out with our new carts on our trash day but it has not been picked up. The website says we have until 10/19 for these to be picked up, and ours is still out on our curb (our trash day is Monday). Please advise on what we should do to get rid of our old trash can. Thanks, Jamie Roberts 1112 E Azalea Lane

Case Date:

10/19/2017

Two trash bins have been sitting by my garage since the new system began. I did call about them - they are assigned to an address that doesn't exist. Please come get them. Driscoll and South Dunn. Bin numbers: 0917013591 and 0917016702

Case Date:

10/31/2017

Trash did not get picked up. Not sure why I got skipped but looks like my neighbor across the street got picked up.