Case Date:

9/5/2019

I came home on my lunch hour to find my trash can still full with a note on it saying it was "too close to the car to pick up". This tells me that the person who left the note was able to get out of the truck and stick it on my can, but couldn't be bothered to move the can to the correct spot and pick it up. I would understand the disdain if I were a repeat offender, but is this the common way? They could have taken my can, and still left a note so we would do better next week, but instead come off as condescending a lazy. If this is acceptable, this is a poorly managed service, I guess.

Case Date:

9/6/2019

Trash pick up regularly scheduled for Thursday did not occur 9/5/19

Case Date:

9/24/2019

Why wasn't my trash collected today? Recycles were collected but not trash.

Case Date:

10/14/2019

It appears only recycling was picked up today on South Weatherstone, not trash. My trash was not picked up at 1203, and most of my neighbors have left their containers on street as well.

Case Date:

12/2/2019

Due to the holidays, I was out of town. I live at 3910 S Laurel Ct. My recycling was picked up on Friday, but my trash was not picked up. This has happened before. I live on a cul-de-sac. Is there any recourse or do I have to wait until Thursday my regular pick up day.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

12/12/2019

Could someone please come back and get our trash? I think the truck missed us this morning -- got our recycling but not trash -- 2301 E Arden Dr. It's still out at the street. Thank you!

Case Date:

1/21/2020

My christmas tree was not picked up on my last regular trash day, and has been sitting curbside for a few days now. Will it be picked up this week or do I need to move it? Address is 2020 E Arden Dr (High Street and Arden Drive). Thank you.

Case Date:

1/24/2020

Following up on case #171495, which had been closed. However, my Christmas tree remains curbside and has yet to be picked up.

Case Date:

1/30/2020

Only part of our trash got emptied out of our can