Case Date:

1/15/2019

trash pick up people are being assholes to us and im sick of it. leaving trash behind and leaving our cans in the road while our neighbors were placed neatly on the sidewalk. what is their problem with us. we just moved in. DO YOUR FUCKING JOB. How would you like it if you came to my job to get an oil change and I left your plug lose and a left like 2 quarts of dirty oil in the engine???? Same thing. Fucking bullshit

Case Date:

7/18/2022

Someone left a bag of trash near the roundabout connecting W Arlington Rd, W 17th St and N Monroe St across from Tri-North Middle School. The trash has spilled over into the lanes of traffic and could be hazardous. Picture of location attached.

Case Date:

10/28/2019

I am a resident at the Ivory Lofts apartments (Above King Dough) and our unit neighbors the back alley where all of the dumpsters are located. Almost every morning I am woken up at 7am by 15-20 minutes of absolutely thunderous noise that shakes me. The sanitation department coming at 7am and waking us residents up every single morning is an incredibly upsetting public disturbance and has absolutely ruined my year thus far. I have tried solving this with earplugs, headphones, music, etc., but the noise is almost concert-level loud in the apartment next to the alley. This pick up time needs to be pushed back to later, these 7am hellish wake-up calls are wearing and depressing. Please, for the love of god, help.

Case Date:

3/1/2019

We are located near a bus stop on 17th and College and are curious if we can please have a larger trash can put in place? It consistently overflows and blows into the yard of our business (Like Law Group, 1211 N. College Ave). We appreciate your consideration.

Case Date:

8/14/2024

Garbage truck dropped a bunch of trash here

Case Date:

9/11/2023

I live at 900 E 1st St. On Mondays, there is a single trash pickup nearby that occurs shortly before 5 a.m. Trucks then return later. Is this early truck from the City, and if so why does it come so early to just one home?

Case Date:

6/2/2020

I am following the new requirements for recycling. Week after week they go by and won't empty my kart. I've got surveillance video of them not even opening the lid at times. Also I've asked politely for an extra waste kart or a larger one. They never return my calls nor do they even acknowledge my request. I have a family of 6 and we consume a lot of trash. So I sometimes overflow the kart and they will dump in and then charge me 10 dollars per bag and also charge me a fee for items outside the can. They obviously don't like me. I just don't want to have bags outside my cans throughout the week. Ive asked over and over and over and nothing. So im left to this option. Can you please take action and help me. Thank you

Case Date:

3/24/2025

We have an issue where either our trash cans have been stolen or misplaced both the regular trash can and the recycling are missing from our property.

Case Date:

10/12/2017

I left my old trashcans on the curb yesterday for them to be taken away. They took my old recycle containers but did not take my old trashcans.

Case Date:

10/20/2024

Our recycling bin went missing, and was possibly stolen or hit by a car and removed. I apologize if this isn’t the right place for this report, I couldn’t find where to call the sanitation department. Can you please let me know how to get a replacement?