Case Date:

5/11/2024

I'm having issues with the UReport website wherein my attempts to submit forms for excessive growth have been unsuccessful. I have been able to reach step 3, but then get hit with a message that says something along the lines of "form processing" or "form submitting." A look at recently submitted reports finds no record of my attempts to submit. It's possible the issue is with my laptop/internet but I'm more inclined to blame the UReport website for these issues.

Case Date:

5/14/2024

Your u report not working

Case Date:

5/31/2024

How can I see what the status of certain cases us. For instance: what is the status of case #188394 (May 12, 'Pressure Washing' sign on pole at 2001 S Rogers)? On May 30 it still was there. Since you are no longer sending out conformation emails with a link to the specific case, I cannot follow up myself, as I used to do. Thank you.

Case Date:

6/18/2024

Reports hang up/ don’t submit if you include a photo. They used to be an option to select the photo size, but that is no longer available. Might have something to do with photo size…

Case Date:

6/25/2024

I subscribed in error to your city sorry I live in Bloomingdale nj could you please unsubscribe me thank you.

Case Date:

1/27/2024

Ureport won’t finish submitting I keep getting to this stage and it just sits

Case Date:

2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

Case Date:

1/20/2022

The landing page for uReport states the following: "Use uReport to notify the City of community issues, such as potholes, graffiti, malfunctioning street lights, and more." Perhaps there could be a FAQ of sorts added that clarifies that broad statement. The FAQ could point residents to Duke Energy for reporting malfunctioning street lights. I appreciate the DPW staff member who submitted a request to Duke Energy on my behalf, but it probably would be best for everyone involved to be able to filter out some requests that do not need to be reported to the city. Additionally, I suggest the graffiti part be amended to state, graffiti on city property, as it is unclear that the city does not take care of graffiti on private property even if it is offensive with foul language. Thank you.