Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

6/14/2021

Hello - I live up the street from the B-line bridge that crosses over Grimes. What started as one tent has become a full-blown camp, and the conditions have caused me to feel unsafe using that portion of the B-line trail. The last time I used the bridge the urine smell was quite strong and there was a man having a bad trip outside the encampment. We've been awoken by yelling and general disturbance from members of the camp and their dogs, and the general disturbance has caused me and several neighbors with kids to not use that portion of the B-line (not using the Switchyard Park playground and dog park, or driving there instead of walking). It's reached a point that we're uncomfortable - I hope I don't sound unsympathetic to their situation. I don't have a good solution either!

Case Date:

6/28/2021

My daughter and I are regularly using the Bryan Park Pool this summer and I am upset at the lack of cleanliness of the pool itself. I had a pool growing up and I understand completely the challenges of keeping a pool clean. But it is OBVIOUS that little to no skimming or use of the pool vacuum is being done. There is constantly dirt in the pool along with leaves and other debris, band aids, live crawdads and yesterday (June 27) and dead mouse. This is clearly pathetic on the Parks and Rec staffs part to keep the pool clean and sanitized. It opens at 11am, staff needs to be there a little early to check the pool thoroughly to make sure it is in proper conditions to use. Stacey D.

Case Date:

4/10/2020

Could you please send a sanitation crew over to pick up my recycling at 1006 W Countryside Lane. It was at the curb yesterday (my scheduled day) for pickup and they did not collect it.

Case Date:

3/11/2020

I need to know what wooded areas are county owned that me and my fiance can set up a tent and live in there we don't want to get in trouble or post on private property thanks

Case Date:

3/31/2022

Hi. The map location link on the Lion’s Den Shelter in Upper Cascades Park is incorrect. It navigates to somewhere in Martinsville. I have the correct Google Maps coordinates here (as I will be hosting a birthday party at the shelter in May): 39.2032964,-86.5395028 .

Case Date:

5/21/2022

It is unclear how to log out of the website

Case Date:

6/17/2022

I've tried submitting a sidewalk complaint multiple times, but this site never seems to progress past "processing your service request" nor appears to complete step 4.

Case Date:

7/6/2022

Utilities account locked. No reason or explanation for the locking of my account.

Case Date:

7/22/2022

The maps linked to the neighborhood parking permit applications have illegible street names. This is true with the overall map, as well as the first letter size map I tried (for my district.) overall map link is here: https://bloomington.in.gov/gisdata/mapgallery/Parking/ResidentialNeigbhrohoodPermitZones/parkingpermitmap_zone1.pdf