Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

11/9/2020

Our recycling has not ben picked up in the last two weeks even when we had barely anything in there. There has never been anything sticking out.

Case Date:

8/3/2020

Trash collectors are failing to completely empty the containers. Two weeks in a row.

Case Date:

5/28/2020

Recycling never picked up today!

Case Date:

5/5/2020

The sanitation crews who collect our trash consistently leave garbage that they drop while collecting bins in our yard.

Case Date:

9/30/2018

Sanitation website says all forms of styrofoam and milk cartons (waxy coating) are non-recyclable but our City recycling cart says that both may be recycled. Can you tell me which is correct? Also, the weblink for emailing Sanitation on the sanitation page is broken. Thank you, Perry Metz

Case Date:

3/11/2018

My yard waste has not been picked up. If it begins only at a particular date, why can't I find that on the website?

Case Date:

11/6/2013

Please, please, please, help me find out when we need to set out the recycling without my having to buy stupid Word to download a copy of the magnet the City never sent us. At least they didn't ask for my credit card number or I'd be really, really mad.

Case Date:

2/17/2021

I just read that there will be no trash & recycling pickup today with no plan to reschedule. I just want to confirm this. And a follow-up - are disposal units are full. Will it be OK to have trash bags with our disposal units next week? Thanks for your help - Kevin & Trudy Keough

Case Date:

12/28/2023

If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.