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City of Bloomington, Indiana

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closed #189682

Website & Web Services Feedback

Case Date:
7/2/2024

Hello Folks, Please consider removing the restrictions on permissible files for uploading. The current size & limited file type is unhelpful for reporting. Under the previous administration, I could snap a photo of the issue & then submit with UReport to the City of Bloomington. With the current site revision, one is unable to send a photo from most cell phones. Thank you.

closed #174219

Website & Web Services Feedback

Case Date:
11/28/2020

Hello. I submitted another ticket (#169840) without realizing my phone number and email would appear in google searches associated with my name which is a privacy concern. Can my personal information please be deleted from that ticket?

closed #175311

Website & Web Services Feedback

Case Date:
4/1/2021

Found a broken link on the covid-19 page: On https://bloomington.in.gov/covid-19 I found that when using the Edge browser (Version 89.0.774.63) the link to the ourshot.in.gov site was broken. When clicking the ourshot.in.gov link in the Vaccinations section, the link opens as "https:\\bloomington.in.gov\ourshot.in.gov". This is a broken link. This should be corrected so that Monroe County residents can follow the link properly.

closed #175339

Website & Web Services Feedback

Case Date:
4/5/2021

The 2021 City Paving Schedule (https://data.bloomington.in.gov/dataset/2021-city-of-bloomington-paving-schedule) has a link to an interactive map(https://bloomington.in.gov/interactive/maps/pavingschedule). However, this map appears to be displaying the paving schedule for 2020.

closed #163334

Website & Web Services Feedback

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>

closed #163793

Website & Web Services Feedback

Case Date:
3/31/2018

I would like to request a link to access webmail for employees on the City of Bloomington's website. I have been attempting to access my webmail, and it is saying that the CIty's link is not secure.

closed #164216

Website & Web Services Feedback

Case Date:
5/1/2018

Everytime I try to use your embedded Google map and try to zoom or pan it zooms all the way out to a view of the whole globe. This is not the first time I've reported this. And it is not my phone because your site/app is the only one I have this problem with. You might check the gesture detector code

closed #164450

Website & Web Services Feedback

Case Date:
5/17/2018

road stripeing rampcreek rd. needs to be striped hasn't been done in 20 plus yrs.its dangerous at night .safety hazards especially with all the pot holes needing to be filled.i called ben ayers but his voice mail is always full.just recently allthe rds connecting to rampcreek were striped .why not ours ? help us out down here please !thanks

closed #164575

Website & Web Services Feedback

Case Date:
5/27/2018

I can no longer access the Elm Heights historic walking tour. I found other brochures. Below is the url for the Prospect Hill tour. Would you please send me the pdf and/or post it on the website? https://bloomington.in.gov/sites/default/files/2017-05/prospect_hill_brochure.pdf

closed #165010

Website & Web Services Feedback

Case Date:
7/1/2018

Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!