uReport

City of Bloomington, Indiana

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closed #164479

Website & Web Services Feedback

Case Date:
5/19/2018

I am hoping you can help my daughter and granddaughter. She is having trouble in her neighborhood with vandalism, finding needles in her yard, vagrants, and more. Above her house in the front, and back, are pairs of shoes hanging from the power lines. Four pair to be exact. A known drug dealer was recently arrested in the property behind her home. A request, please send a truck that can reach the low hanging power lines and cut down the pairs of shoes. While some say that this does not mark drug activity, I believe it does in this case and I believe that my daughter is in danger. Her address is 120 E Dixie St in Bloomington. I appreciate your consideration. I live in Arizona and visit your city frequently. Recent events in the area where my daughter lives is troubling. So much so that she is selling the home and leaving the area completely. Thank you for your help. If this is not the agency that can help, I would respectfully request that you forward this message to the proper authorities.

closed #164575

Website & Web Services Feedback

Case Date:
5/27/2018

I can no longer access the Elm Heights historic walking tour. I found other brochures. Below is the url for the Prospect Hill tour. Would you please send me the pdf and/or post it on the website? https://bloomington.in.gov/sites/default/files/2017-05/prospect_hill_brochure.pdf

closed #164631

Website & Web Services Feedback

Case Date:
6/1/2018

It would be very useful if city residents could register accounts with uReport and comment on tickets, especially since tickets are publicly viewable. There are a number of simple questions in the system that could easily be answered by other residents and need not use up city staff members' valuable time. In addition, it would be helpful if residents who open new tickets could follow up with additional information about their issue through uReport. Finally, I could foresee a situation where an "adversarial ticket" is opened (e.g., one neighbor complaining about another), in which case the complainee should be able to explain their side of the story. If the complaint is to be publicly accessible through this system, then the complainee's response should be publicly accessible as well.

closed #186624

Website & Web Services Feedback

Case Date:
12/28/2023

If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.

closed #186675

Website & Web Services Feedback

Case Date:
1/5/2024

i thought roger kerr interim of fire station and i thought john zody left by city what new mayor news relasse said

closed #186896

Website & Web Services Feedback

Case Date:
1/25/2024

Alex Crowley is not responding to reports

closed #187097

Website & Web Services Feedback

Case Date:
2/1/2024

I've tried to report an issue twice and don't think the web form is working correctly. This is from Safari on macOS.

open #187151

Website & Web Services Feedback

Case Date:
2/2/2024

Some calendar entries require logging into a Google account before info about the public meeting can be viewed. It would be helpful to not require logging into a Google account before display of public meeting information in order to ensure greatest levels of accessibility and participation. For example, on the page at https://bloomington.in.gov/boards clicking on the calendar links displayed on the right side of the page for the Feb 9 meeting of the Metropolitan Planning Organization Policy Committee or for the Feb 12 Board of Public Works Session displays a prompt to log into a Google account if the visitor is not already logged into a Google account. In contrast, clicking on the calendar entry for the Feb 7 Common Council Regular Session immediately displays the associated public meeting information, without first requiring a Google login.

closed #187410

Website & Web Services Feedback

Case Date:
2/23/2024

the uReport website is not submitting my reports. After I hit the submit button, the webpage moves onto step 4 and says "processing your service request" and this step never completes. I don't get an email saying my report was submitting, and my reports don't show up in the online record of submitted reports.

closed #187432

Website & Web Services Feedback

Case Date:
2/26/2024

uReport won't submit any ticket I submit that has a photo attached. It stays on Step 4 indefinitely, saying that it is submitting my ticket but never fully submitting it. When I remove the attached photo and resubmit, the uReport immediately submits and I get an email confirming the ticket was submitted.