Case Date:

1/28/2013

Just paid my bill online. However, after entering the required information and entering submit it stated I had to enter a personal name (which I did) or company name (which I don't have), it gave me an error message stating I had to enter a personal name or company name. I finally entered my personal name in both the company name and personal name and it accepted it. Why do you have to enter your personal name in the company name field in order to process the payment?

Case Date:

2/14/2013

I enjoyed testing your site. Thank you.

Case Date:

2/18/2013

I would like the app to store my name & email so this active user doesn't have to re-type each time :) thanks!

Case Date:

6/29/2015

I wanted to report a pothole, so I first looked under "Streets", but there was no place there for potholes. I then looked under "Hazards", but there wasn't a place there either. I finally found it under "Most Popular". It's OK to put things under "Most Popular", but they also should be under the category that they logically fit under.

Case Date:

10/27/2015

The online utility payment is down.

Case Date:

3/5/2013

The app is off 12 hours on reporting time. I reported a problem at 6:20 p.m. but the app said it was reported at 6:20 a.m.

Case Date:

3/11/2013

To whom it may concern: I was at the website for sustainability and water barrels, here: http://bloomington.in.gov/documents/viewDocument.php?document_id=5952 There is a paragraph, "A typical rain barrel is a drum with 50-60 gallons of capacity. In Bloomington, you can buy a rain barrel from Earth Care, the Monroe County Soil & Water Conservation District and others. Or, you can build your own! Download our step-by-step instructionshere (DOC 368.00 KB)." Unfortunately the link to the "Monroe County Soil & Water Conservation District" seems to go to a New York page! I doubt this is intentional? Please let me know. The 2013 fee schedule says $45 for a rain barrel, which I might be interested in if I can really pick one up in Bloomington IN. Thank you! Sincerely, Jacob Neumann

Case Date:

4/1/2021

Found a broken link on the covid-19 page: On https://bloomington.in.gov/covid-19 I found that when using the Edge browser (Version 89.0.774.63) the link to the ourshot.in.gov site was broken. When clicking the ourshot.in.gov link in the Vaccinations section, the link opens as "https:\\bloomington.in.gov\ourshot.in.gov". This is a broken link. This should be corrected so that Monroe County residents can follow the link properly.

Case Date:

4/5/2021

The 2021 City Paving Schedule (https://data.bloomington.in.gov/dataset/2021-city-of-bloomington-paving-schedule) has a link to an interactive map(https://bloomington.in.gov/interactive/maps/pavingschedule). However, this map appears to be displaying the paving schedule for 2020.

Case Date:

6/7/2021

website for CBU fails to render page https://esuite.bloomington.in.gov/eSuite.Utilities/Consumption/Default.aspx