Case Date:

12/9/2021

You guys are literally the worst.

Case Date:

12/16/2021

I called and was told I need to discontinue my service online and not over the phone. But your form online will not allow me to type in the address of the property that I need the service discontinued. It will not let me submit the request without this information, but it won't allow me to type in the address. Am I doing something wrong or is your form the issue? Please let me know how I can make the request to discontinue service, as we are closing on this property on Dec 28th. Thanks.

Case Date:

1/20/2022

The landing page for uReport states the following: "Use uReport to notify the City of community issues, such as potholes, graffiti, malfunctioning street lights, and more." Perhaps there could be a FAQ of sorts added that clarifies that broad statement. The FAQ could point residents to Duke Energy for reporting malfunctioning street lights. I appreciate the DPW staff member who submitted a request to Duke Energy on my behalf, but it probably would be best for everyone involved to be able to filter out some requests that do not need to be reported to the city. Additionally, I suggest the graffiti part be amended to state, graffiti on city property, as it is unclear that the city does not take care of graffiti on private property even if it is offensive with foul language. Thank you.

Case Date:

1/25/2022

Can there be a policy change so staff do not comment on a case using the resident's name thus identifying people who report concerns?

Case Date:

2/7/2022

U report not working

Case Date:

2/10/2022

Hey just a suggestion that’s all. But can you consider building a Dairy Queen around the vicinity of the college mall? I’d walk over there and get a delicious Blizzard along with their burgers. Mmmm.

Case Date:

4/27/2017

Your Ureport open tickets are openly available online. Please remove https://bloomington.in.gov/crm/tickets/view?ticket_id=155792 and https://bloomington.in.gov/crm/tickets/view?ticket_id=154556 as there are significant privacy implications - I was unaware of my emails being forwarded to a service that is openly discoverable and did not agree to such.

Case Date:

6/28/2017

Noticed HAND Department page staff footer is a bit misaligned now (same with other Departments). Was good prior. Not huge deal but thought worth mentioning. Thanks!

Case Date:

6/29/2017

On the Pet Adoption page, when you select a species and click "search" an error pops up and won't take you to the next page.

Case Date:

7/11/2017

RE: Charles Brandt The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below. >> 7/3/2017 09:34:47 Closed by Charles Brandt Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website. >>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site