Website & Web Services Feedback
- Case Date:
- 1/20/2022
The landing page for uReport states the following:
"Use uReport to notify the City of community issues, such as potholes, graffiti, malfunctioning street lights, and more."
Perhaps there could be a FAQ of sorts added that clarifies that broad statement. The FAQ could point residents to Duke Energy for reporting malfunctioning street lights. I appreciate the DPW staff member who submitted a request to Duke Energy on my behalf, but it probably would be best for everyone involved to be able to filter out some requests that do not need to be reported to the city. Additionally, I suggest the graffiti part be amended to state, graffiti on city property, as it is unclear that the city does not take care of graffiti on private property even if it is offensive with foul language. Thank you.
Website & Web Services Feedback
- Case Date:
- 1/25/2022
Can there be a policy change so staff do not comment on a case using the resident's name thus identifying people who report concerns?
Website & Web Services Feedback
- Case Date:
- 2/7/2022
U report not working
Website & Web Services Feedback
- Case Date:
- 2/10/2022
Hey just a suggestion that’s all. But can you consider building a Dairy Queen around the vicinity of the college mall? I’d walk over there and get a delicious Blizzard along with their burgers. Mmmm.
Website & Web Services Feedback
- Case Date:
- 4/27/2017
Your Ureport open tickets are openly available online. Please remove https://bloomington.in.gov/crm/tickets/view?ticket_id=155792 and https://bloomington.in.gov/crm/tickets/view?ticket_id=154556 as there are significant privacy implications - I was unaware of my emails being forwarded to a service that is openly discoverable and did not agree to such.
Website & Web Services Feedback
- Case Date:
- 6/28/2017
Noticed HAND Department page staff footer is a bit misaligned now (same with other Departments). Was good prior. Not huge deal but thought worth mentioning. Thanks!
Website & Web Services Feedback
- Case Date:
- 7/11/2017
RE: Charles Brandt
The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below.
>> 7/3/2017 09:34:47 Closed by Charles Brandt
Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website.
>>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site
Website & Web Services Feedback
- Case Date:
- 7/21/2017
Please remove this entry from public viewing. It contains my personal email and phone information.
https://bloomington.in.gov/crm/tickets?category_id=53;sort%5BenteredDate%5D=1;page=13.
Website & Web Services Feedback
- Case Date:
- 8/13/2017
Is there an option to delete a UReportIt case after you have made one?
Website & Web Services Feedback
- Case Date:
- 8/20/2017
When I submitted a street light out report using the website uReport, I got the following message from the server:
Notice: Trying to get property of non-object in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 Warning: Invalid argument supplied for foreach() in /srv/sites/open311-proxy/Models/Endpoint.php on line 209
The application thanked me for my submission and asked me if I wanted to submit another report.
The report I tried to submit was about 5 street lights being out on 3rd street between Union St and College Mall Road. Please email me and tell me if the report was submitted correctly please get the warning message fixed in your PHP program.