Case Date:

10/13/2014

Customer wants the storm grate cleaned off.

Case Date:

10/29/2014

CUSTOMER WANTS 2 STORM DRAINS CLEANED OFF ON BOTH SIDES OF THE STREET

Case Date:

6/26/2014

Customer wants clogged storm drain cleaned.

Case Date:

6/4/2022

Hello. Last year there was a major rainstorm in Bloomington that managed to adversely affect the storm drainage between my house and the next door neighbor. The storm activity managed to wash out a small corner of soil on the other side of the fence. Now any time it rains and thereafter, the ground is fairly wet (puddles) and the corner with missing soil fills up. This water manages to linger for days from outside the fence and through the yard. I'm requesting someone from Stormwater to visit my home on 10 June 2022; any time of day is fine. I ask for this date because I'm off work and we can survey together. This has been an ongoing issue for some time and I'm seeking suitable remedy. I have additional photos to share, however, seeing this in person would be beneficial. I couldn't include this on the form, however, my work email is: john.r.jerome.civ@army.mil. I'm most appreciative for any time you're able to spare to look at this issue. Thank you. V/r John

Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

4/10/2015

Storm drain in the back yard is sinking in.

Case Date:

5/1/2014

Holes around storm grate, soil stays wet in grassy area, infiltration system not working, storm pipe drains out into the woods.

Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

7/11/2014

Water is pooling at the end of the culdesac and hole next to storm drain needs to be patched.

Case Date:

8/28/2014

Customer wants storm drain in back yard to be cleaned out.