Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

5/21/2013

On Friday May 17 white flags were placed on both sides of our street - Blue Ridge Drive. Is there some type of work planned for this area? Thanks, Karen Watkins

Case Date:

8/9/2013

Storm ditch behind customers property is washing away

Case Date:

6/1/2012

I am a cyclist who lives on Weimer Rd. and commutes to work @ Monroe Hospital and attends IU. Currently I have had to start using Tapp rd. to 37S. when the clear creek bike trail is inaccessible. Both sides of Tapp have construction debris (mud, gravel, straw, etc...) it makes it both difficult and at times unsafe for cyclists. If I may request an occasional cleaning of both the side run off areas as well as the partially occluded sewers. And if I may be so bold as to ask if there is a way for you to relay a message to the State Dept. that is in charge of 37 debris removal. My selfish area of interest are the breakdown lanes from 2nd to Victor Pike, on both N. and S. sides as this is my alternative to the back roads and bike trails. Thank you very much. Randy Craw

Case Date:

11/12/2013

water running out of her yard, down sidewalk to sewer drain.

Case Date:

11/12/2013

Water coming out of bldg.

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

8/13/2013

During heavy rain, storm drain is not draining fast enough

Case Date:

5/24/2022

I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!