Case Date:

4/13/2023

Best Ride Taxi is doubling the fare without notice and threatening to take me to the police. The driver I think his name is Robbie ran a few stop signs and his car was not safe at all. I paid him and called the number again and they told me that the city rules don't apply to them> I don't understand if they are operating in town, how come they can violate the city rules like that?  This is the phone # I called to request a cab and this is where I found themhttps://www.yelp.com/biz/bestride-taxi-bloomington

Case Date:

4/15/2023

The music tonight at Kalau nightclub is incredibly loud

Case Date:

3/7/2023

A janitorial business is being run out of 707 W Graham Drive. Please clean up our neighborhood. Enforce city code.

Case Date:

5/16/2023

Hello, Mr. Hamilton. I have a student graduating from IU next fall. We put our names on a waitlist for Hilton Hotel two years prior. We just received the quote for the three night stay---3,000 which does not include parking or taxes. I wrote them and said this is highway robbery. We thought it would go to 500 per night and expected 1500 rates for the 3 days, however, them going up to 900-1000 plus a night is uncalled for. The sales manager, Diana Thomas, at Hilton Garde Inn wrote me back and said it is 'unfortunately, a market thing with occupancy going way up at graduation driving market.' I understand that rooms are in demand....that is why we booked two years ago. However, do you think, as mayor of your town, that upping the room rate to 900-1,000 per night....which is about a 400-500% increase is reasonable? I think this is something to be looked into. There has to be some sort of regulation or assistance in this college town. As parents, we are already flying in, going to your restaurants, paying for school/tuition and paying for housing and groceries for our kids. This is complete greed and gouging to me and I wanted to make you aware. (Sadly, we and our 6 other parent groups had to cancel due to this unreal price hike.) Thank you for reading. (Which I do hope you, as the mayor read this and not an assistant or tech person.) Appreciate that. -Wendy Deutsch

Case Date:

5/30/2023

Wheeler Mission 400 one does not have sprinkler system, concerned about his safety. Also, they need to hire someone to clean West 3rd Street. Always dirty in the mornings. Trash cans needed at Bus stop. some of the stops don't have one.

Case Date:

9/12/2022

I am contacting you as well as other government officials for your assistance in correcting the unscrupulous business practices of AuthorHouse. I have evidence of this claim and have tried to make resolution to no avail. I need your assistance in making AuthorHouse accountable to stealing from me as an author and return of money from services that have not been rendered because AuthorHouse can not be trusted. I can also be contacted by phone at (301)704-1162. Thank you.

Case Date:

2/21/2023

Food retail business (Five Guys operated by franchisee GHG) operating during the Boil Water Advisory without proper ways to boil water for usage in produce washing, hand washing, dishwashing in three compartment sink, water used in sanitizer solutions or water used in cleaning food contact surfaces. Possible violation of 410 IAC 7-24-320.

Case Date:

9/21/2023

I am emailing to request a target date we will be required to vacate our space. Warrant Technologies currently resides in the Showers Building at 320 W. 8th St, Suite 207 Bloomington, IN 47404. We have been verbally notified by three different city representatives, one of which was the deputy mayor, that will be required to move out prior to end of our lease. We have inquired each time – When will we be required to move? No response has been provided to date. This is having a detrimental impact to our ability to support our customers. We cannot plan for / execute upgrades needed to include facility security measures, classified holding capability, expanded connectivity to include classified connection, cooling, alarms, and additional access control. Warrant needs an answer to the following questions; • Will we be required to move out? • If yes, when will we be required to move? • If no, will we be able to exercise our lease option years? V/R, Mike Michael Norris Warrant Technologies, LLC Showers Plaza 320 W. 8th St, Suite 207 Bloomington, IN 47404 Office: 812 676 1384 Cell: 812 361 6721

Case Date:

10/27/2023

Well past city quiet hours, either IMEI or Catalent are running equipment that beeps so loudly I can hear it from inside my home. During the day, this is expected and understood since I chose to purchase a home near these businesses. However, regularly at 11pm on a Wednesday or 3am on a Monday, I am either kept awake or woken up by consistent and constant beeping. I am not sure what the City can do to enforce quiet hours upon businesses but it would be really great if something could be done. ** Entered by Susan Coates of ESD.

Case Date:

7/11/2022

What is being done on the local level to address the growing problem of catalytic converter thefts? Is there anything being evaluated in regards to the valuable metal dealer business license? Thank you.