Case Date:

12/11/2021

Street Light Optical Sensor or Ballast is bad. Light will turn on for a couple minutes and shut off for at least 10 minutes and repeat throughout night.

Case Date:

5/8/2025

Street light on Bent tree, between 2135 S and 2131 S bent tree is not working, flickering and going out, looks like needs a new bulb, or maintenance

Case Date:

10/31/2024

There is a streetlight on the B-Line trail that has consistently been out the past few times I've walked by while at night. I don't have a photo, but I can describe its location. It's right next to the fire station at 219 W 4th Street. It's immediately south of where the B-Line intersects with 4th street. It's on your right-hand side if you're facing south. It should be the first one in. I couldn't find the light on Duke Energy's website, and thus wanted to submit this here so that someone can look into this. Thanks!

Case Date:

4/20/2016

The light sporadically turns off at night when it should be on. I have attached a picture of the light. I often find it too dark to see where I am walking in my yard when the light goes off. Thank you!

Case Date:

9/3/2024

The traffic light on N Walnut Street at State Road 45 Bypass is very short for northbound cars about 5 pm. The light was yellow by just the third car and this is a busy intersection, especially during rush hour. Could the timing be adjusted? Thanks.

Case Date:

10/20/2014

Residential street light out

Case Date:

11/15/2014

I have contacted the city twice about a street light that is out frequently, and while I have gotten a quick response and a promise to contact Duke, nothing has been done to fix the problem. The light has been out on the following dates (and probably more, but we were out of town a few times during this period): October 19, 21, 22, 29; November 2, 5, 9, 11, 12, 13, 14. It is very dark on our street when this light is out, and I would appreciate some more active follow-through with Duke to get this fixed as soon as possible.

Case Date:

9/14/2016

The alley behind our house does not have any lights in it at all. Not only does this make it a bit unnerving and dangerous to walk there at night, but it also makes it a very easy target for unwanted visitors. Last night, one of our bedroom windows was broken in and when we looked out back, we were not able to see anybody running away since there are no lights in the alley way. By adding a few lights to the already existing utility poles in the alley way, it would hopefully prevent similar incidents from happening in the future and make it much safer for all of the residents that use this alley on a daily basis.

Case Date:

9/15/2016

The back of our house was broken into a couple of nights ago (all doors locked and while we were all home) and we feel as though if the back alley was more lit up it may have deterred the suspect from approaching our home. There was also a very similar situation of an attempted break in last week two houses down from ours. It is extremely dark in the alley, especially with the wooded area being back there - perfect for people to hide in. We would feel a lot safer if lights could be installed asap. Thank you.

Case Date:

11/20/2021

This light is missing the metal plate at the base. Wires exposed. I am not sure if this is a City issue or Duke Energy. I can report this to Duke this week if need be.