Case Date:

8/29/2024

I live at 3230 S Abby Lane. One one side of my house is a water drain from the culdesac. It has had so much sand and debris is no longer drains down the hill as it should. It overflows and washes out my stairs I have to the trail. I have cleaned it numerous times but I get poison ivy and seen several snakes. Neither are my cup of tea. I think it should be dug out better and a solution found for it to flow down the hill and not over my steps. On the other side of my house there are several trees down on the city property. Trees were removed and just pushed over. Due to the fact I am at the bottom of the hill all of the leaves and sticks run down and clog at the bottom. The water backs up and is washing out my yard. I have more and more holes in my yard where it is washing from underneath and there are more logs exposed that much have been buried under my yard that I now have to mow around. The water and mud flow over the trail and it leaves a terrible mess. I go shovel it off and try to keep the trail clean. Several people have asked if I work for the city because I am always down there trying to clean it up. I am getting old and tired. I would love for the city to push all of the mess to another area so the water will actually drain to the drain hole in the field across the trail as it was meant to do. There has to be a better solution. I am upset I would so hard on my house and both sides are getting washed away.

Case Date:

8/6/2024

210 S Adams street (hinkles hamburgers location) behind the ice machine, there is a large hole developing in the parking lot (south west corner) close to the groundwater drain that may be related to the drain.

Case Date:

8/1/2024

The drainage from the street all runs down to the ONE drainage pipe and the interior or the structure that houses the pipe is deteriorating to the point that the bricks are washing out and piling up at the exit of the pipe. It's to the point that the entire system could fail and flood the home

Case Date:

11/5/2018

Hello, I am a property owner in the shadow creek subdivision and wish to file an anonymous complaint against the owner of the property at 1527 s andrew circle. I could not figure out how to manipulate your location map above so please ignore that address. I am building a house on the adjoining lot and am concerned about the serious flooding every time it rains. It has gotten worse since additional dirt has been added to the lot , and since i last reported the problem to the city last summer. Please see the picture attached and make a drive by for yourself to verify. It may overflow its banks tonight with the heavy rain that is predicted. It could flood my basement and the downhill neighbor potentially. But more important to the neighborhood and the city are the potentials for mosquitoes and even children or animals getting hurt in there. It should be an easy fix for the builder to rework the dirt he put in there to fill in the low spots and raise the grade for natural gravity drainage until he actually builds a house there. Thank you for your prompt attention to the issue . It seems to have been ignored after my previous complaint which was before the previous owner(developer ?) sold it. Thanks, Derk brewer

Case Date:

10/22/2018

Inlet is broken.

Case Date:

10/11/2018

The storm drain on the south east corner of 3rd and Faculty is completely blocked by debris.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/1/2018

Water runoff is still an issue. I have reported this before and it is causing damage to my yard and basement. This area really needs a sidewalk or curb with storm drains.

Case Date:

9/10/2018

Last week I had city utility workers digging holes in my yard looking for what they think might be a water main leak. I think there might be an underground stream. They patched my yard and laid straw, I now have after this weeks storm several large holes in my yard, some large enough to lose a medium size dog in. HELP!!! Your website will only let me upload one photo, I have several pictures if needed, although they don't do it justice. 1514 E. Elliston Drive