Case Date:

3/30/2023

We had a storm water drain added a few years back (THANKS- we really appreciate the added drain) - The issue is that the drain causes accumulation of standing water at the base of the drain. We have had an abundance of mosquitos the last few years - & last year Trudy contacted meningitis - so we want to be careful and mitigate any risk! Is there a way the drain basin could be have aggregate (stone or grave) to the standing water? We appreciate your help - Kevin & Trudy Keough -

Case Date:

4/5/2023

There is some kind of water leak in the yard of the building on the corner of grant and Kirkwood. A new handicap spot was just given to the parking there, but water continuously flows down the sidewalk, which means that it turns to Ice in the winter. Not a great place to walk - especially if you are handicapped.

Case Date:

4/17/2023

We continue to have storm water pooling in the drain in front of our house. We appreciate having the drain; would hope there would be a simple solution to mitigate the risk of pooling of storm water - in particular the risk of mosquitoes and the public health risk the bring - thanks - Kevin and Trudy Keough

Case Date:

4/18/2023

Hello, We are contacting you again to follow up on a ticket we submitted a couple of months ago regarding the stormwater. The project that started last year it is still not completed. Thank you!

Case Date:

5/17/2023

Hello, I just wanted to follow up on the progress of the ticket we opened on 03/03/23. We have not received any response or feedback from your department.Thank you!

Case Date:

3/3/2023

Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959

Case Date:

1/10/2022

Behind our property there are depressed areas in the field which appear to be getting bigger. During a recent rain storm my daughter indicated that you could hear water running under them. Not entirely clear if they are directly over the drainage piping that runs into our back yard/creek-bed but they're close enough that if one of the pipes was cracked or compromised it would likely create a sink hole. Would like to have someone come check it out just to make sure that it's safe to be around.

Case Date:

7/2/2023

Drain line Backing up in house, while in past you have said our drain lines are seperate from street drains, our yards drains, drain into the house drains so which system do they drain too? asI'm backed up once again.

Case Date:

6/15/2023

Not sure if this is correct department. My request concerns work done to reposition storm drains on the above-cited street. Thanks for improving all four drains. But several residents have noticed and are concerned about a deep hole in the green space located just a few feet directly East from the physical drain. I believe digging was done there as part of the drain improvement project. The deep hole must be filled in and seeded as it is a hazard to small dogs and to people. Please advise. I hope this hazard can be remedied.

Case Date:

8/5/2023

water main draining into street on Lincoln just south of Grimes