Ms. Butler left a voice message thanking me for having our crew come out so quickly and put asphalt in the eroded area by the street (Case #138739). She said it will be much better now and she really appreciates us taking care of it. She said "I love the City!"
A resident called about runoff "behind the AT&T store on Willis." He said that he attempted to call utilities about it multiple times but the woman answering the phones was not helpful and claimed that it was the OOTM's oversight and not theirs. He did not want to leave his name or contact information with us. I'm not sure what the process looks like for this, but if someone could check on the water runoff in this area, I think it would be helpful. We have received a few emails about it as well.
Ms Novakovski came in 4/9/14 and asked for some advice on dealing with water in her crawl space.
Ms Fulford left a voice message 8/22/16 indicating the neighbor to the north (521 N Dunn St) has a pump for a spring that shoots water out at least every few minutes and it's pointed toward her house and water has no where to go so just ponds.